Empowering a Mobile Sales Force to Maximize Retail Sales
This market leader had a business critical need to arm its sales with mobile applications that would provide retail space availability to optimize product placement in various retails stores. The company had commissioned a third party to develop the specialized application for their retail stores, but after a year they were unable to achieve the application or end-user experience they wanted.
Vox Mobile was engaged to provide full functionality support for the retail store application and the end-users. The Vox Mobile team captured and thoroughly documented end-user feedback, meeting weekly with the company’s internal development team to aggregate and assess the information gathered from the users and identify critical success factors that needed to be addressed to improve functionality and ease of use.