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Mobile technology is redefining how successful businesses operate, compete and succeed. Difficult challenges often stop IT’s best mobility ideas from becoming a reality. That’s where Vox Mobile comes in. With core competencies across multiple markets, we develop custom strategies to accelerate your path to mobility innovation. Read how Vox is accelerating the path to mobility innovation across the industries we serve.

If you’re reading this blog, then you must be at least a little curious about what mobility can mean for your business, so let’s help you understand how Managed Mobility Services (MMS) can enhance your business opportunities — not only to survive, but thrive.

Why outsource mobility management? There are many answers to offer, some that you’ve heard ad nauseam (“it’s cheaper”, “we’re the experts”, or “mobility is not what you’re best at doing”) and others you may not have considered (“separating yourself from other companies”, “having a mobility subject matter expert at your beck and call”, and “affords you the ability to implement new technology quickly”).

IT outsourcing goes through phases like fashion.  Some will swear by outsourcing, while others remain certain that insourcing is the only way to go, but the prevailing winds shift year by year. For most of IT services, of course, a learned, experienced professional knows that the answer to the outsourcing question tends to be “it depends.” The context of the current moment and the focus of the organization will change over time and will make one or the other more advisable.

Congratulations! You’ve made the impactful decision to incorporate self-service into your company’s support model. I previously touched on the pros and cons of self service in last month’s blog, now it’s time to walk through some top strategies to consider when rolling out your self-service program. I’ve group them into the below 4 categories.

When I first joined the enterprise mobility management industry, it was shocking to find what a significant expense organizations encounter on a monthly basis towards their carrier (Verizon, AT&T, T-Mobile, Sprint etc.) spend. What was even more alarming was uncovering that very few organizations had identified budgets tied towards mobility. It had become a cost of doing business that was either absorbed by IT or distributed so precisely throughout every individual cost center within the company that it flew under the radar.

How many of you have old smartphones sitting in a drawer or cabinet at your desk? It would be safe to assume many of you do. The establishment of a robust mobile asset management and recovery solution would almost certainly be worthwhile for most organizations. However, such a solution would also be extremely challenging to implement.

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