Benefits of Outsourced Telecom Expense Management | Vox Mobile

By Patricia Ross
Topics: Mobile Security

Outsourcing Your TEM Provides Benefits You Can See

Let’s cut to the chase—you would think that since we’re talking telecom expense management (TEM) outsourcing, the biggest benefit would be saving money. This is a half-truth.

In mobility, we are at an optimization point. The availability of unlimited usage makes it hard to produce savings from that vantage point. As you’ll see, there are ways companies can save thanks to a key feature of outsourced telecom expense management—visibility. Having an illuminated perspective and insight into all of your telecommunication expenses benefits your business in a number of ways, including helping to reduce your telecom expenses.

Cost savings

“Clients come to us because they know they’re spending a lot of money on telecom costs, but they don’t know have the ability, time or resources to dive into it,” explains Jonathan Swanson, Vox Mobile’s senior manager of Expense Management. “Regular analysis and auditing help them see charges and where their spend is going, as well as opportunities for savings.”

Consumption tracking

Putting your TEM billing into a system that can allocate fees based on consumption, enables you to see who spends the most, who spends the least and cycles of usage. This provides visibility at the department and employee level so you have a better idea of who is doing what, where and when. “Without that visibility, every department may pay a share, but it may not be their fair share, which can impact their budget and ability to deliver on core business goals,” adds Swanson.

Hybrid models

With the explosion of BYOD, CYOD and other mobility models comes the expense management of those models which can add another layer of complication. Outsourcing telecom expense management gives you the ability to manage all your expenses—even stipends for BYOD—in one platform. When everything is managed from one place, you can see exactly how your stipends add up against actual costs.

Employee behavior

Outsourcing TEM provides people managers with visibility into their employees’ usage, so they can reverse the behaviors that are driving up costs.

Time and resources

Expense management outsourcing gives you a clear idea of how much of your team’s time is wasted on TEM so can make better business decisions. Accurate and transparent reporting enables you to reallocate your resources to mission-critical tasks that focus on your strategic objectives.

Benefit from Our Experience

Vox Mobile’s team of experts have years of experience in the industry, including perspectives on what works best for companies of all sizes. With our telecom expense management services, you can streamline your payment processes, including the allocation and reconciliation of cost centers and fees, which can add up to a lot of time and wasted resources. We can even add your Vox Mobile bill into the allocation file so it’s one less thing to worry about.

How do you know if you’re getting the most out of your carrier contract? Carriers makes a lot of changes and it’s hard to keep up with them all. Our subject matter experts can optimize your contracts so you get the most from your mobility investments.

Not sure about what your telecommunications is costing your business? Use our ROI calculator to get a baseline and contact our team to learn more about how Vox Mobile telecom expense management can benefit your business.