Vox Encompass Release Notes

1.2.11 Release Notes (6/08/2018)

New Features

  • Encompass – Adding “Site” and “Department” fields into shipping address – 17209 – (Configuration)
  • Encompass – Approval Rules based on packages now can have multiple packages selected – 17189 – (Configuration)
  • Encompass – Managers Email address is added to Orphaned Asset column – 17224 – (Default)
  • Voxware – Labels now can be created for Rate Plans – 17103 – (Configuration)
  • Voxware – Labels now can be created for Accessories – 17116 – (Configuration)
  • Encompass – Order Status now reflects the ticket status in Service Now – 17092 – (Default)
  • Encompass – Assist – Service Now Reporting Header Changed from “open tickets” to “Tickets” – 17200 – (Default)
  • Voxware – Hompage Reflecting updated email address – 17194 – (Default)
  • Encompass – Device Limit rules now can be applied by device type – 17266 – (Configuration)

Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Admin Dashboard View not reflecting correct approvals value – 17262
  • Encompass – Unable to order Non-Standard device with credit card – 17094
  • Encompass – Accessories duplicating on approval page – 17205
  • Encompass – Package Image is showing as oversized – 17211
  • Encompass – Orphaned Assets page loading slow – 17096
  • Encompass – Auto Approve after initial approval if the approver is the same on multiple levels – 17100
  • Encompass – Orphaned assets number now displaying properly – 17000
  • Encompass – Ticket Status now reflecting properly in Assist Reporting page – 17199

1.2.10 Release Notes (5/30/2018)

New Features

  • Encompass – Split out of Admin and Assist functionality – 1915 – (configuration)
  • Encompass – Software Procurement Improvements – 1924 – (Configuration)
  • Encompass – Computer Procurement Improvements – 1925 – (Configuration)
  • Encompass – Computer Package Management – 1926 – (Configuration)
  • Voxware – Addtion of timestamp column on orders page on back end– 1927 – (Default)
  • Voxware – Link Google Analytics to Client Portals – 1928 – (Configuration)
  • Encompass – Assist – Service Now Reporting – 1934 – (Configuration)
  • Encompass – Assist – Searching – 1935 – (Default)
  • Encompass – Permission to show approver column on approvals page – 1937 – (Configuration)

 

Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Swap Devices Between Assets – Asset Detail Page – 1705
  • Encompass – Orphaned Asset Number – when initially logging into the site correct number displays, then change to Zero after clicking on orphaned assets – 1909
  • Encompass – 500 Error when submitting a reassign device order or replace my device – 1916
  • Encompass – Upgrade My Device – Unable to place orders for non-standard devices – 1923
  • VoxWare – 500 error – when attempting to change order status in VoxWare – 1929
  • Encompass – 500 Error – Replace My Device – 1931
  • VoxWare – Approval Flows – Unable to edit approval flows – 1932
  • Encompass – Unable to select rate plan – 1933
  • Encompass – Hide $0.00 Pricing is not working – 1936

1.2.09 Release Notes (5/06/2018)

New Features

  • Encompass – Personal Dashboard – Adjust column widths so that the full order flow name is show. – 1861
  • Encompass – Custom fields should be displayed in order they are entered in the admin portal. – 1787
  • Encompass – Sort Group Permissions Alphabetically – 1533
  • Encompass – Create Laptop Order Flow – 1911 (configuration)
  • Encompass – Add Last_Login to Portal Users Table – 1898
  • Encompass – Create new order flow – Travel Plans – 1858 (configuration)
  • Encompass – Default approver for when selected approver is not active – 1726

Bug Fixes

The following defects have been addressed in this release:

  • Encompass – 500 Error – When submitting any order – 1921
  • Choice – Register My Device – Asset does not show in portal upon completion – 1919
  • Choice – Unable to Approve orders – 1917
  • Encompass – New Device Flow – Encompass not rendering correctly – 1914
  • Encompass – 500 Error – Creating Document and Acceptance Rule – 1913
  • Choice – 500 Error – When clicking submit on an upgrade order – 1912
  • Encompass – Packages are not displaying – 1910
  • Encompass – S7 Verizon package not displaying proper picture – 1908
  • Encompass – 500 error when clicking on password reset link – 1907
  • Encompass – 500 error – Clicking edit on Admin Packages in voxware – 1906
  • Encompass – When clicking on approval Order – 500 Error – 1903
  • Encompass – Register My Device in the System – No Packages are showing – 1902
  • Encompass – New Corporate Device and Number – 500 Error – 1901
  • Encompass – Upgrade My Corporate Device – Unable to view packages – 1900
  • Encompass – Approving New Software License – 500 Error – 1899
  • Choice – Issues with credit cards being submitted due to changes at payment processor – 1895
  • Encompass – Page numbers show 1 of 0 when there are no results instead of 0 of 0 – 1881
  • Encompass – Accessories charges not showing up in summary of charges section – 1874
  • Encompass – Prices not showing up in the site for bundled accessories – 1873
  • Encompass – Mobile number is being cut off on resolution below 1366 – 1870
  • Encompass – Create new flow – Remove Asset Order Flow – 1857
  • Encompass/Choice – Reactivate Device Flow Error outs – 1753
  • Choice – Fix click-able text for features, accessories and applications – 1557

1.2.08 Release Notes (3/30/2018)

New Features

  • Encompass – Order Approvals – blue status message now displays after order is approved – 1890 (Default)
  • Encompass – Software Orders – Users are now able to manage the status of software orders in the Front End portal – 1888 (Configuration)
  • Encompass – Under certain circumstances end users will now be able to create and manage packages from the Front End Portal – 1897 (Configuration)

Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Add Extra Spacing between columns in summary of charges – 1886
  • Encompass – Mobile View – dashboards are displaying properly – 1758
  • Encompass – Mobile View – device descriptions are now displaying properly – 1833
  • Encompass – Bundled accessories are now being passed into the order, and then into Service Now – 1880
  • Encompass – Hover over text for device and line liability on the dashboard now reflects proper text – 1882
  • Encompass – 500 Error when switching between assets – 1883
  • Encompass – Contract Term and Dates are now required fields in Transfer my Personal Device to Corporate Account – 1884
  • Encompass – Company Paid vs Employee Paid now displaying under Device Summary of Charges – 1885
  • Encompass – Order Detail Page – Device color is now displayed when there is a default color option. (only one color available) – 1887
  • Encompass – Appproval Page(end user info): Information is displaying in the correct order of Firstname, Lastname, LoginID – 1889
  • Encompass – Cost center drop down box has been lengthened to accommodate longer cost center values/names – 1891
  • Encompass – Default shipping address is now displaying “Address 2” field (Suite/Apt#) – 1892
  • Encompass – Order review is now displaying Shipping Info Header – 1893 – Brookfield
  • Encompass – Rate plan pricing is now displaying in the package “Summary Section” in all flows and approvals – 1896
  • Encompass – Device price is hidden in the “Activate My Device” order flow – 1875
  • Encompass – New Software License – Approvals are now displaying package info – 1876
  • Encompass – New Software License – Order History Details now show package info – 1877

 


1.2.07 Release Notes (2/17/2018)

New Features

  • Encompass – New “Order a replacement SIM card” flow – 1840 (Configuration)
  • Encompass – Allow users to filter assets by device liability – 1063 (Default)
  • Encompass – Allows the system to charge a user the remainder of the device cost beyond a set amount (company cap) – 1141 (Configuration)
  • Encompass – Add upgrade eligibility info tag to approval emails – 1839 (Configuration)
  • Encompass – Update the “Orders” Label in the left hand column to read “Order History” – 1841 (Default)
  • Encompass – Allow the system to redirect a user to a specific product at login – 1859 (Configuration)
  • Encompass – Allow human readable email addresses for send – 1879 (Configuration)

Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Transfer my Personal Device to a Corporate account Script – Error 500 – 1855
  • Encompass – Push to talk header showing on transfer my personal device to corporate even when hidden – 1860
  • Encompass – Error when View orphaned assets for manager permission applied – 1863
  • Encompass – Page redirects to favicon.ico at login – 1864
  • Encompass – Contract offset is not being applied to the order approval page – 1865
  • Encompass – Update corporate device info. The bill to field under update device info field shows BaseBean[id=null] – 1866
  • Encompass – Approval page in portal is showing devices reversed for changing to and from – 1867
  • Encompass – Approval page for new corp device. The Upgrade eligibility date is showing as current date instead the correct time per the carriers contract period – 1868
  • Encompass – Register my device does not seem to be setting the contract term/contract date and upgrade eligibility date correctly when an asset is added to the system – 1871
  • Encompass – 500 error when clicking on approval link – 1872
  • Encompass – Clicking on asset detail bread crumb causes pricing and contract dates to show incorrectly – 1878
  • Encompass – Approvals are not being canceled after the expiry date set by the rules – 1834
  • Encompass – When accessories are hidden in the package summary section of the orderDetail.xhtml page and the package pop up they are still showing – 1843
  • Encompass – When searching for a user in order on behalf they do not show up in the search results – 1844
  • Encompass – Corporate stats do not show only managed users info when admin dash managed users permission is applied – 1845
  • Encompass – Administrator Dashboard Manager View option missing after going to the Personal Dashboard – 1846
  • Encompass – Orphan Assets view managed users – showing all Orphan assets instead of only users that report to the Manager – 1847
  • Encompass – Reactivate Line of Service flow option showing for Super Admins even when there are no devices to reactivate when ordering on behalf – Formatting of flow needs corrected – 1848
  • Encompass – French text shows up in the sites for order submittal and paid by end user text even though browser is set to English – 1849
  • Encompass – Language – all flows correct French spelling of “accessoire” – 1850
  • Encompass – order accessories – after selecting an accessory then going to the order review page and going back to the order detail page the selected accessory is no longer selected – 1851

1.2.06 Release Notes (11/03/2017)

New Features

  • Technology release for Encompass Assist module
  • Technology release for Encompass Deploy module
  • Technology release for Encompass Admin module
  • Technology release for Blue Card module
  • Encompass – Add change stipend level box to enroll a personal device flow – 1824 (Configuration)

 Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Create User – Middle name is not saved when submitted – 1794 – (Default)
  • Encompass – Upon order complete rate plan changes in change my features do not update the asset – 1823 – (Default)
  • Encompass – Contact links not showing in the contact box – 1827 – (Default)
  • Encompass – Change Features and Rate plans – update layout – 1829 – (Default)
  • Choice – Packages not showing on package selection page for transfer personal to corp – 1830 – (Default)
  • Encompass – Terms and conditions at the end on the order flow for port personal to corp do not display – 1832 – (Default)
  • Encompass – Update French Language Packs – 1822 – (Default)
  • Encompass – Auto collapse product menu when another product is selected – 1825 – (Default)

1.2.05 Release Notes (7/15/2017)

New Features

  • Technology release for Encompass Control module
  • Technology release for Encompass Control module
  • Encompass – UI colour changes are now available – 1698 (Configuration)
    • Updates can be made to the default colour scheme in encompass.
  • Encompass – Stipend Report Page – 1797 (Configuration)
    • Clients who utilize stipend/reimbursement levels will be able to see the stipend/reimbursement level that each user has been set to.
  • Encompass – Notifications – 1792, 1813, 1812 (Configuration)
    • When control reports and related actions are generated a new notification section of the site will show a message that they are ready to view.
  • Encompass – Add new class of devices called stock – 1560 (Configuration)
    • Packages can be created with stock devices, when a stock device is ordered it does not alter the contract or upgrade eligibility of the asset it was ordered against.
  • Encompass – Enroll personal device – Allow the site to enforce a mobile number is entered during submission – 1818 (Configuration)
    • We can now enforce that a user must enter a non-contiguous number.

 Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Approvals are not utilizing the contract date offset values when calculating if a line is upgrade eligible or not – 1796 (Default)
  • Encompass – Cost centers should be sorted Alphanumerically in all drop downs – 1754 (Default)
  • Encompass – Create User Order Flow – States are listing Canadian regardless of what country is selected – 1816 (Default)
  • Encompass – Nickname is not being saved on an asset when a new device order is submitted – 1819 (Default)
  • Encompass – Reminder emails defaulting to end user not approver – 1795 (Default)

 


1.2.04 Release Notes (5/13/2017)

New Features

  • Technology release for Encompass Control module Pt.2

 Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Email reminders are being sent to the incorrect user – 1785 (Default)

1.2.03 Release Notes (4/29/2017)

New Features

  • Technology release for Encompass Control module

 Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Add required * indicator next to upgrade eligibility date in Register My Device Flow – 1750 (Default)
  • Encompass – Add required * indicator to Terms and Conditions check box to indicate it is required – 1749 (Default)
  • Encompass – The Create User flow make sure fields that are required are labeled as such – 1759 (Default)
  • Encompass – Hide Stipend from user info option does not hide stipend info on dashes – 1748 (Configuration)
  • Encompass – Pagination and the number of orders listed is not working correctly on the Orphan Asset Page – 1752 (Default)
  • Encompass – The shipping info box is not displaying correctly in the “Port My Personal Number to Corporate Carrier and Get A New Device” order flow – 1763 (Default)
  • Encompass – Update carrier filter flows for WEM – 1756 (Default)
  • Encompass/Choice – When submitting an Update my Corporate Device order we get an error message – 1755 (Default)
  • Choice -Transfer my Personal Device and Number to the Company Account order flow does not show the correct packages on the package selection page – 1764 (Default)

1.2.02 Release Notes (2/25/2017)

New Features

  • Encompass – When an order has multiple approvals that need to be approved by the same user the system will now take one approval as an approval for all the approvals by that user – 1729 (Default)
    • This prevents users from having to manually approve the same order multiple times.
  • Encompass – Users can no longer select past dates in custom field date pickers – 1727 (Default)
  • Encompass – Filters have been added to the dashboards to allow users to filter by device and line liability – 1063 (Default)
  • Encompass- Add field “Carrier Account Number” to port my personal to companies account – 1702 (Default)

Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Add order number to order history detail page – 1581
  • Choice/Encompass – After the login times out users are being sent to an error page instead of the log in page – 1710
  • Encompass – When temporary password flag is set user is not forced to reset password on login – 1728
  • Encompass – Contract date field is displaying the same date as the upgrade eligible field on the manage my device page – 1733
  • Encompass – Update My Device flow order detail and review page is not formatted – 1734
  • Encompass – Emails are not being sent to the correct user – DB shows incorrect email in TO field – 1735
  • Encompass – The pop up box on entering an order flow expands to the ends of the page – 1736
  • Encompass – For end User Info Panels increase line spacing between information elements – 1715
  • Encompass – Application selection – make name and description more differentiated (better formatting) increase size of check box – 1719

 1.2.01 Release Notes (1/28/2017)

New Features

  • When a line is suspended the upgrade and contract date should be updated every month that the line is suspended – 1700 (Default)
    • For every day the line is suspended the dates will be pushed out by the corresponding amount.
  • The order on behalf link has been moved to the left hand menu – 1623 – (Default)
    • Link was moved from the top of the page to the menu bar to allow continued visibility whilst order and easier access.

 Bug Fixes

The following defects have been addressed in this release:

  • Encompass – Backend – View manager’s packages permission is not applied to Vox users – 1664
  • Encompass – Approval Total in menu bar does not update when an order is approved – 1678
  • Encompass – Default package colour is not being saved to the DB when set – 1699
  • Encompass – On approval emails reminder email are being sent to the end user instead of the approver – 1712
  • Encompass – When a field is made required the red star does not appear next to it – 1720
  • Encompass – When logging in the site constantly uses “the remember me” code, so when switching between encompass and choice the site fails as it uses the cookie from the other site – 1721
  • Encompass – Label is not updating for Custom field Header – 1724
  • Encompass – Password rest page has hardcoded acme logo – 1730
  • Encompass – Pass suspend status into <u_suspendunsuspend> pass the group of the end user into <u_group> TODO: submit RIDAC to ServiceNow Team to enable <u_group> field in QA and PROD – 1697
  • SSL/TLS use of weak RC4 cipher has been corrected – 1095

1.2.00 Release Notes (1/07/2017)

New Features

  • Increase the speed performance of Choice and Encompass (Default)
    • Improvements have been made to the speed performance of both sites.
  • Encompass – Update the default text in the search field for order on behalf (Default)
    • Text has been updated to read “Name or Phone #”.
  • Encompass – Hide all device pricing fields from Transfer personal device to corp order flows (Default)
    • There are no device costs involved with this flow so prices have been hidden.
  • Allow portal to redirect to Choice or Encompass UI on a per user basis (Configuration)
    • A client can choose to redirect individual user to Encompass instead of Choice at login.
  • Encompass/Choice – Allow password reset tokens to be set based upon portal user is using (Default)
    • Password rest emails will correctly forward the user to Choice or Encompass.
  • Encompass – When using Advanced Options, and selecting a filter, there is no indication that the system is processing (Default)
    • A waiting spinner and assets are being loaded has been added.

 Bug Fixes

The following defects have been addressed in this release:

  • Encompass – On Choice, there is an option on the orders screen to go to a specific page as part of the pagination. This functionality is missing on Encompass
  • Encompass – Order History Flow – Change my Stipend correct issues with display
  • Encompass- displaying of upgrade eligibility on manage my device page is tied to device liability when should be tied to line of service
  • Encompass – Admin Menu Bar Move logout link to under user name
  • Encompass – Admin Menu Bar Update view admin/view personal button – Increase Font Weight
  • Encompass – Admin Dashboard add “x” to delete to search box text
  • Encompass – Dashboards add hover over for asset icons
  • Encompass – Personal menu move logout link to under user name
  • Backend – Update Corp device Info – orders fail to create as looking for bill payer info on an asset table that does not exist
  • Encompass – Order actions info is being displayed incorrectly
  • Encompass – State is not being displayed on the order review page for upgrade orders
  • Encompass – Port my personal number to Corporate Carrier and get a New Device – header is missing from Existing Cellular Account Info section
  • Encompass – Orphan asset list page remove date search from this page
  • Encompass – Bypass email and approval text and links are misaligned
  • Encompass – Create User requests are not Submitting
  • Encompass – Change My Account Information- Order Confirmation – 1680
  • Encompass – Change My User Account Info – There is a blank white bar in the middle of the page – 1681
  • Encompass – order review page is not formatted – change my account information flow – 1682
  • Encompass – Enroll Personal Device Order Detail/Review – 1683
  • Encompass – Enroll Personal Device – Applications Not showing – 1684
  • Encompass – Enroll Personal Device – Order Review – Application Header Showing – 1685
  • Backend – Demo/Backend – Order Status – 1686
  • Encompass – Terms and Conditions log in pop up is displaying at the top of the admin dashboard after login – 1688
  • Encompass – Backend/demo – Order Completion – 1690
  • Encompass – Create New User – Cancel Button – 1692
  • Encompass Billing Record Request Usage Table – 1696
  • Encompass – Split reason for request and order notes boxes – 1701
  • Encompass – Logo on login page and upper right of site should display the logo uploaded into the “Left Side Portal Logo” slot – 1707
  • Encompass – When a user has less than 3 orders their dashboard does not load – 1711
  • Encompass – When order on behalf of a user when the logged in user has the Dashboard Manager Flows permission the manager flows do not show up in the menu bar – 1714

 1.1.30 Release Notes (9/26/2016)

New Features

  • Add an option to hide personal assets from all orphan device lists (Configuration)
    • When switched on for a client, all personal orphan assets will no longer display in the site.
  • Show message when approval is submitted or denied (Default)
    • A message that confirms an order has been denied or approved will now be shown to the approver after submission
  • IMEI, SIM and SN now display on the approval pages when entered in an order (Default)
    • Information added to the approval page.
  • An option to allows assets to be removed from the site when a transfer my corporate device to personal order is completed (Configuration)
    • Within the Transfer my corporate to personal order flow there have been 3 extra options included that allow the asset to be deactivated in choice after completion.
  • Order History not displaying device details such as IMEI, SIM and Serial # (Default)
    • Information captured during the ordering process will now be displayed
  • Custom fields – When a date picker is used now prevent past dates (Default)
    • When a custom field was set to a date picker, users used to be able to select a past date. This has now been corrected.
  • Further Updated French Language Configuration (Default)
    • The French language translations have been extended to new items within the site

 Bug Fixes

The following defects have been addressed in this release:

  • The upgrade date populated to the order history detail page for upgrade orders shows the upgrade date as it will be after the upgrade completes, not the date as it was before the order (Default)
  • Date should account for DST (Default)
  • Area codes entered into the area code field is persisting between orders (Default)
  • Suspend and unsuspend flag is being passed into ticketing system (Default)
  • Error when the “Remember Me” check box at login is checked (Default)
  • Transfer my personal device to my companies account – When Manufacturer SN and Push to talk fields are hidden the labels are still displayed (Default)
  • Enroll a personal device – IMEI, SIM/ICCID fields were marked as required, but you can still proceed without actually entering a value (Default)
  • Summary of charges, amount paid by company is showing full retail when it shouldn’t (Default)
  • Banner links do not show in the correct order (Default)
  • Tool tips not being displayed after being set up in transfer personal device to corporate flow (Default)
  • Asset details not updating for assets that have gone through the Swap this device with another device flow (Default)

1.1.29 Release Notes (9/1/2016)

New Features

  • Allow footer text to fluctuate based on country of user logged in (Configuration)
    • Based upon the address of the logged in user a different country specific footer can be displayed
  • Add standard nonstandard as a trigger for approvals (Configuration)
    • We can now base approvals upon whether a user’s is order a package that is flagged as standard or nonstandard.
  • Add pre approval check on upgrade eligibility for approvals (Configuration)
    • We can now add an extra check for upgrade eligibility before a main approval trigger.
  • Allow for number formatting to be stripped from the portal UI for clients with global carriers (Configuration)
    • For clients who have assets in multiple countries we will now strip the USA specific number formatting from the portal. This applies to all countries including the USA.
  • The Stipend information field can now be hidden in the end user information pages (Configuration)
    • We can now hide the stipend information field on the user information field and on the user info hover over.

Bug Fixes

The following defects have been addressed in this release:

  • Port My Personal Number to Corporate Carrier and Get a New Device flow, error message incorrect for password field (Default)
  • Changing status from POST_DATED–>NEW doesn’t work (Default)

 


 1.1.28 Release Notes (7/30/2016)

New Features

  • The Choice UI colour scheme can now be configured on a per client basis (Configuration)
    • Certain limited elements within the choice UI can now have their colour customized to match a client’s branding.
  • Reason for approval can now be made required (Default)
    • We can now configure reason for approval to be required before an order can be approved.
  • Clients who use the stipend level functionality can now view a list of users levels (Configuration)
    • A reports page is now available that contains a stipend level report.
  • A new permission is available that blocks users from submitting orders for other users whilst still seeing their assets (Configuration)
    • Users with this permission can use the order on behalf of functionality to see user’s assets, however no order flows will be visible for them to select.
  • Four additional redirect order flows links are now available to clients in the Other Services sections of the site (Configuration)
    • We have added an extra for possible redirect links that can open a pop up to an external website.
  • A default colour can now be set during package selection (Configuration)
    • The default value in the colour selection can now be defaulted on a per package basis.
  • Information entered into the order details page will now be retained when navigating back to that page from the order review page (Default)
    • Any choice or entries on the order detail page will be maintained when you move forward to the order review page and then back to the order detail page.
  • Mobile Number has been added to all the order history pages where relevant (Default)
    • The mobile number for the asset being modified will now be displayed.
  • SSO has been modified to allow increase functionality (Configuration)
    • Log in id is now an acceptable read attribute and issue with logout have been corrected.

 Bug Fixes

The following defects have been addressed in this release:

  • Issue when submitting a port order for a device that charges back to the end user (Default)
  • State drop down menu displays a blank option before Alabama (Default)
  • Text entered when denying an order does not get passed into the denial token in email notifications (Default)
  • Port My Personal Number to Corporate Carrier and Get a New Device flow – Country Selection box and state box issue (Default)
  • Port My Personal Number to Corporate Carrier and Get a New Device flow – error message incorrect for password field (Default)
  • Your order number text after submitting an order no longer shows in the site (Default)
  • The SIM and IMEI fields still appear in the Enroll a personal device order flow for Wi-Fi Only Devices (Default)
  • Page number display for Orphan Assets (Default)
  • Terms and Conditions pop ups do not display at login when logging in via SSO (Configuration)
  • When the view admins dashboard manager is applied, only the managers assets are being displayed on the admin dashboard (Configuration)

 


1.1.27 Release Notes (7/11/2016)

New Feature

  • When a line of service is suspended the date the asset was suspend has been added to the manage my device page
    • The date that a line has been suspended can now be see on the Manage My Device page.
  • An alert banner has been created that includes approval and orphan device warnings
    • A banner has been added to the top of the dashboards that displays the total number of approvals and orphan assets. Clicking on these will take you to the relevant pages.
  • Orphan device list page has been created
    • A new page has been created that displays a list of all orphan assets in the system (active assets associated with inactive users) Clicking on the asset takes you to the Manage My Device page for that asset.
  • We have added the ability to filter features during package selection
    • Customers now have the ability to add custom categories to features. These can then be used to filter features and reduce the amount displayed when the customer has a large amount of features listed on a package.
  • Created permissions that allows users to do things for users who’s primary cost center matches their associated cost centers
    • Edit only users who’s primary cost center matches their associated cost center
    • View only users who’s primary cost center matches their associated cost center
    • Order on behalf of users who’s primary cost center matches their associated cost center
  • Add new package selection screen filters to all relevant order flows
    • The filters have been standardized across all package selection screens.
  • Allow a customer to adjust the carrier upgrade term on a per carrier basis
    • Customers who do not have standard 24 month contracts for their carriers can now set accurate contract terms on a per carrier basis within choice.
  • Add existing device info to the top of all approval and order history pages when a device is being changed
    • On the order history and approval pages, information has been added to the top of the page for asset change orders so you can now see the asset the user is moving away from with the order.
  • For pending orders show the related order number
    • When an order is locked due to a pending order we now display the order number that is in process.
  • Add extra level of sorting to package selection pages
    • We have added a further level of sorting so packages are now sorted alphabetically by package name.
  • Replace carrier text with logos throughout the site
    • Where ever text was used to display the carrier name it has been replaced with the carrier logo.
  • For assets/Devices with the carrier of Wifi Only do not display upgrade eligibility and sim/imei fields
    • When proceeding through any order flows, if the asset is associated with the carrier Wifi only then upgrade eligibility then unnecessary fields will not be displayed.
    • Unnecessary order flow will no longer be displayed under manage my device for assets with Wifi Only as a carrier.

Bug Fixes

The following defects have been addressed in this release:

  • Asset pagination does not reset when moving between dashboards
  • Change reimbursement – increase field size
  • Change reimbursement – hitting back reverts to default stipend
  • Requested Area Code not using new defined address
  • Order on behalf table only shows direct reports when order on behalf of managed users permission is applied
  • Hide Fields on Edit User Page are not functioning correctly
  • On the Approvals table page and order history table page the carrier field should not be populated for Change my Reimbursement orders
  • Approval list page – Order date and Status Date do not sort
  • Hide Route To Manager For Approvals button is not working
  • When no denial reason is entered on the approval screen the required text alert is displayed three times
  • Swap This Device Flow – Order Detail Page – Model name pulls from old asset instead of selected package
  • Admin Dashboard – when you select to display additional devices the UI is not aligned with the selection box
  • The date picker does not have constant formatting between custom fields
  • On the approval page the approval action field uses the term approve instead of Approved
  • An error occurs when submitting a change my stipend order for a user that does not have an asset
  • The default email approval link is incorrect
  • Manage my credit card – error editing and deleting cards
  • When ordering on behalf the Username bleeds over to another line

 


 1.1.26.1 Release Notes (5/28/2016)

New Features

  • Information entered or selected from a custom field in the order flow should be able to be sent as part of all email notifications
    • Information entered in accustom field with in the order flow can now be passed into email notifications.
  • Allow individual packages to bypass approval for all orders
    • Individual packages can now be flagged to bypass all approvals for every order.
  • Add new permission to hide the define a new address option in order flows
    • A new permission has been created that when applied to a group they will no longer be able to define a new shipping address in any order.
  • Add date picker as an option for custom fields
    • A custom field with in the order flows can now be set to be a date picker
  • Allow the contract dates listed in the site to be modified by the upgrade eligibility modifier
    • All contract dates for all carriers can uniform ally be set to the same period for a client that is different than the default two years.
  • Add a comments box to be used when an order is approved
    • Users can now add comments to an order when approving it.
  • Modify text when approval link is used for an order that is already approved
    • In Choice when an approver selects the link in the email and there is no order required for approval it currently states: “No Orders Found” this has been modified to say ” Order has already been updated”
  • Add order timing information to the bottom of the order history page
    • On the order history page information has been added to the bottom of the page so you can now see, the date the order was submitted, the date final approval was, given if any and any tracking information for that order.
  • Order Flow: Swap devices without a third (inactive) device
    • A specific new order flow has been created to allows the swapping of devices between assets when both assets have the “Exact same device”

Bug Fixes

The following defects have been addressed in this release:

  • Device management – Back Button to dashboards is misleading
  • Each of the Advanced Filter lists on the dashboards should be sorted alphabetically
  • At bottom of the dashboard the pagination arrows do not work correctly
  • Device filter values hold when navigating away
  • When reassigning an asset inactive users are displayed in the user search
  • Manage my credit card – error editing deleting cards
  • Allow procurement to add charges to credit cards for shipping and taxes
  • Modify the order history page for change my reimbursement orders to match the order review page
  • Modify the approval page for change my reimbursement orders to match the order review page
  • When only one device size information not carried forward
  • Email Reminders Not Going Out
  • Post Dated Orders Not Processing
  • Swap device flow error when completing an order
  • when a “transfer this corporate number to personal account” order is completed the asset should be made inactive
  • Update default text for terms and conditions
  • Hide tool tip icon on area code info field when the tool tip has not been enabled
  • The suspend a line of service flow should only show for unspended assets and vice versa
  • Not all port account fields are not being required when marked as required

1.1.25 Release Notes (4/23/2016)

New Features

  • Allow upgrade eligibility dates to be modified on a per client basis
    • A client can specify  an adjustment to the standard upgrade period of 2 years. This adjustment will apply to all carriers uniformly and cannot be adjusted on a per carrier basis.
  • Allow users to cancel an order that is pending approval type
    • When an order is pending approval a user can now cancel the order by visiting the order history page and clicking on the cancel button.
  • Hide ‘upgrade device’ flows when a user is not yet eligible
    • When enabled if the users device is not upgrade eligible then the upgrade order flow will not be displayed.

 Bug Fixes

The following defects have been addressed in this release:

  • Order info is being carried over from previous orders into order accessories only orders
  • Password changes via the user information screen were not processing
  • When you hover over the logo on the left you see pop text of VoxMobilelogo, corrected to right and left logo
  • Suspend my device flow doesn’t save reason for request & order notes
  • Port info not being passed into service now for both port flows
  • Reassigned user info being passed into the WSDL for service now is incorrect
  • Reason for requests being deleted in Suspend and Unsuspend Order flow
  • Tool tip is now available for area code request flow
  • If no accessories are selected hide accessories on Approval page

 1.1.24 Release Notes (3/26/2016)

Bug Fixes

The following defects have been addressed in this release:

  • Order Now button/link – Updated to “Submit”
  • When searching for a user the page “1 of…” numbers are incorrect
  • Order History Screen – The carrier listed under the package summary is not always correct
  • Approval count at the top of the dashboards page does not match the actual number of approvals on the approval page
  • The approval page shows a future upgrade eligibility not the current date
  • The Value for the number of orphaned assets listed in the stats section of the admin dashes is being calculated incorrectly
  • Rate Plan, Feature and Accessory info are not being displayed correctly on the order history page
  • Shipping address was sometimes being retained between orders
  • When manually routing an approval to another user an approval token is not created on the new approval
  • Order on behalf table and search does not work correctly for managers
  • On the order history page email address was being split into two lines
  • On the order on behalf selection page the double left arrows do not take you back to the first page
  • Order History Page – Search by date not clearing when moving away from the page
  • Admin Dashboard Page – Clicking on the double arrows icons causes the number drop down list to open at the bottom of the devices
  • Time and Date stamps are now standardized throughout the site
  • The text on the OS filter box has been changed to Operation System
  • When SSO is enabled global client setting such as hiding $, prices were not being implemented

 1.1.23 Release Notes (3/16/2016)

 New Features

  • If there is only one value available in a drop down on the package detail screen, the drop down box will change to a text field.
    • if only one value is available for storage size or color on the package detail screen, then the UI will switch from a drop down to a text field.
  • The package selection screens will now sort based upon device type.
    • Packages on this page will be grouped by device type. They will displayed in the following order:
      • Smartphone
      • Tablet
      • Cellphone
      • Aircard
      • Alpha Numeric Pager
      • Numeric Pager
      • Other
    • New Tokens Available in Email Notifications.
      • The following information can be displayed in email notifications:
        • Tracking can displayed in completed email notifications
        • Mobile number of the asset being managed
        • Nick name info will be hidden when none is entered in the order
        • The price of the device ordered
      • Terms and Conditions on Login Has Been Modified.
        • The size of the terms and conditions box been adjusted. We can now also force the user to scroll through the terms and conditions to the bottom before they are allowed to accept.
      • Pop Up Notification on Package Selection Screen.
        • When a user reaches the package selection screen, a pop up text box will be displayed. The user has to dismiss it before they can proceed. The text box can be configured to only show up on the upgrade flows if a line is not upgrade eligible.

Bug Fixes

The following defects have been addressed in this release:

  • Correct error text now appears when terms and conditions are not agreed to.
  • Auto reassign after x days for approvals now functions properly.
  • Order on behalf table – now lists the appropriate users.
  • Approval page showing blank for group orders.
  • Shipping address – When selecting to define a new address then switching back to a default the address only updates to the first default you selected

 1.1.22 Release Notes (2/22/2016)

 New Features

  • New order flow – Order Accessories and Change My Mobile Number – include option to unsuspend if suspended
    • A new order flow has been introduced that allows users to request a new mobile number while ordering accessories. Users also have the option to suspend or unsuspend the line as well.
  • Billing Request Orders no longer block other order types
    • Previously until a submitted billing record request had been completed no other orders could be submitted against that asset. Now orders can continue to be placed whilst the billing request is open.
  • Users with the assigned permission can now prevent all emails associated with an order form being generated
    • If a user has the applicable permission applied to their group they can now prevent all emails that would be generated by an order in choice from being sent.
  • The list of states and provinces available during address entry will now display according to the country selected
    • When the country selection box is populated with the United States only States will be listed, when Canada is selected only Provinces will be displayed.
  • User can now specify a nickname for an asset when submitting a New Device and Line of Service Request
    • Previously nickname could only be added on the manage my device page. Now the nickname can be set when ordering the new asset.

 Bug Fixes

The following defects have been addressed in this release:

  • Asset search box cannot search by whole user names on administrator dashboard Asset detail page doesn’t load info when “manage users” permission is enabled
  • Bundled features are not being passed to ServiceNow
  • Order placer information is not being passed to ServiceNow
  • Approval button could be clicked multiple times to create multiple tickets in service now
  • Upgrade was being advanced on non-upgrade eligible orders
  • Upgrade eligibility is being miscalculated in some cases

 


 1.1.21 Release Notes (1/24/2016)

New Features

  • New order flow – Upgrade my corporate device and change my mobile number – include option to unsuspend if suspended.
    • A new order flow has been introduced that allows users to request a new mobile number while upgrading. Users also have the option to suspend or unsuspend the line as well.
  • New password reset process.
    • The password reset process has been simplified. The users now receive a single email during the reset process.
  • Users with appropriate permissions can now cancel, upgrade, reassign, update the device info, and order accessories while a line is suspended.
    • Restrictions have been removed that prevented these orders from being placed whilst the asset was suspended.
  • Modifications to the Change Features and Rate Plans flow have been made. The user cannot advance unless they make a change.
    • If no features are added or removed and/or the rate plan is not changed, the user will no longer be able to proceed with the order flow.
  • Mobile number fields within the site now accept special characters.
    • If special characters such as ()- are entered as part of a mobile number field, the system will automatically strip these characters and only display the 10 digit mobile number

Bug Fixes

The following defects have been addressed in this release:

  • Enroll a personal Device
    • Users are no longer able to bypass the required reason for request field.
  • Transfer Personal Device Number to Corporate Account
    • Packages now display when returning back to the select package screen.
  • On the package selection screen, the OS selection in drop down field no longer caches values between orders.
  • Comments added to the Reason for request field now clear between orders.
  • Application ordering has been added to the Swap Device flow.
  • Prices in the “Port my corporate number to Corporate Carrier and get a New Device” are now affected by eligibility date.
  • Register my device in the system
    • The date entered into the upgrade eligibility is now being saved correctly in the system.
  • When an admin clicks on an asset’s device image in the administrative dashboard view, the device info now loads correctly