Complete Enterprise Mobility from Vox Mobile

Empowering you to achieve your business vision through complete enterprise mobility. At Vox Mobile, we believe that keeping your people connected and communicating wherever they are and whatever they are doing is the foundation of a successful, efficient and productive business. Today we call this mobility. At Vox Mobile, we think that someday soon, we will just call it life.

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  • Strategic consulting, technical professional and advisory services, to build and execute your mobility blueprint

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  • Mobility Management software automates BYOD and corporate liable programs for compliance, request management, and financial reconciliation

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  • Professionally managed scalable logistics, device imaging and end user activation support

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  • On demand user support for your mobile workforce, available globally 24/7

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  • Dedicated deep technical expertise in mobile security, MDM server setup, support and monitoring

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  • Vox Control - What We Do

    Expert audit and optimization service for total visibility and expense management

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News & Blog

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10 Things IT Admins Needs to Know for Windows 10 on Mobile

Windows Smart Phone market share is hovering at a lowly 3 percent, but hopes for Windows 10 on mobile are high. According to CEO Satya Nadella, Microsoft’s “big mistake” was to focus on the PC as the perpetual hub for everything. As result, the company was slow to recognize the importance of mobile devices, and this opened up the fast-track to obsolescence. Now, Microsoft has learned from its mistakes. It is funneling significant resources into creating a robust and user-friendly mobile platform. However, Nadella said that focusing entirely on mobile would mean making the same mistake Microsoft made before. Microsoft is still a major player on PCs and hopes that Windows 10 on desktop will hit one billion computers. With the latest version of Windows, the focus is on interoperability and unification. This strategy recognizes that the future may not be so much about one dominant computing platform as it is about constant switching back-and-forth between multiple devices. In the land of VoIP this would have been called “Call Continuity” in this new evolving realm it will be more like “End Point Continuity” across devices. Windows 10 comes with a number of benefits that will enable enterprises to seamlessly manage smartphones, tablets, PCS, and other devices. Here are 10 things IT admins need to know about Windows 10 for mobile.
  1. Single set of APIs for all Windows 10 devices
Instead of building separate operating systems (OS) for desktop and mobile, Windows 10 focuses on one, universal system for all devices. Windows 10 comes with a set of mobile device management (MDM) APIs that provide IT admins with a central hub (EMM) for managing all devices and security, supporting smartphones, PCs, tablets, and even embedded devices.
  1. Adaptive UX
If the operating systems are going to be the same, then so must the user experience. Windows 10 comes with Adaptive UX that provides the same user experience across devices. This will facilitate a seamless transition between devices for the end user.
  1. Easy Updates
With this new release, IT admins gain better controls over Windows 10 updates. They can scan for updates, install updates based on network connectivity, and report update status to the Enterprise Mobile Management (EMM) console.
  1. Win 32 Apps
IT admins can now distribute Win 32 apps through the EMM. They no longer have to package apps for distribution through the System Center, but can administer and distribute them with MDM APIs.
  1. Security
As enterprise mobility continues to rise in importance, so too do security challenges. Windows 10 comes armed with enterprise data protection (EDP). With this OS, devices automatically identify and encrypt data from business applications. The devices also know which data comes from personal applications, and leaves that data alone. Business and personal data are kept separate. The WIndows 10 EMM also comes with controls for data loss prevention. This is going to be a very interesting shift for companies that play in the MDM or EFSS space. In some ways this new ecosystem of security may challenge the need for third party security on mobile devices. Companies like AirWatch, Good, Mobile Iron and MaaS360 are certainly watching this next Microsoft move closely.
  1. Virtual Private Network
Using a VPN with application-based filters, Windows 10 only allows traffic from authorized applications -- such as Word, PowerPoint, Sharepoint, Excel, and Outlook, etc. -- to gain access to sensitive enterprise resources. Moreover, resources are only accessible through an encrypted connection. Again, if you are in the MDM space you are staying up late wondering just how disruptive will this new system be.
  1. Azure Active Directory control for Office 365
Windows 10 enables enterprises to block access to corporate cloud resources if a device falls out of compliance. EMM plays a central role in monitoring and reporting device status to Azure Active Directory, which grants or denies account access based on information from the EMM provider.
  1. Bulk licensing
Windows 10 enables IT admins to buy multiple application or OS licenses and distribute them through the EMM. These can then be installed online or offline without requiring the device to connect to a public network.
  1. Bulk provisioning
With Windows 10, IT admins can preconfigure and enroll devices in bulk without requiring individual users to enroll. This streamlines and shortens the process of large-scale deployments.
  1. One Windows Store
Now that Windows 10 offers an OS for all devices, Microsoft can now offer a single Windows store for all apps, whether they are in-house, third party, or Win 32 applications. This is a great page stolen right out of the Apple playbook and will make companies with big deployments very excited. And as mentioned above, the APIs and bulk provisioning capabilities mean that apps from the Windows Store can be seamlessly provisioned to thousands of users on any WIndows 10 device. Microsoft has yet to set a release date for Windows 10 on mobile. At the moment, the only phones it supports are Lumia smartphones and the HTC ones, although more devices will be supported soon.  

Vox Mobile Closes Strategic Round of Funding

Vox Mobile, the leading provider of complete enterprise mobility solutions, today announced that the company has closed a $6.7 million strategic investment round

Brands: Are enterprise apps for you?

Everyone is talking about apps lately - apps for productivity, apps for shopping, apps to connect remote workers to the company. Which app is right for your company, and how can you tell?

Wearables in the enterprise: Security nightingale or nightmare?

Like it or not, wearables are coming to the enterprise, but what role will solution providers have in ensuring they don't become a security nightmare?

5 Ways to Manage Employee Mobile Usage

Whether your company provides devices to employees or reimburses team members who use their own mobile devices on the job, it’s important to set ground rules and manage expectations.

Vox Mobile Named a "Cool Vendor" by Gartner

Vox Mobile has been named a “Cool Vendor” by Gartner, Inc. for helping clients address key challenges in the digital economy through innovative services and new approaches.

Deploying Mobile Devices Globally Streamlines Clinical Trial Process

Salix believed there had to be a solution to streamline the process of gathering and processing data from clinical trials.

4 Big Issues Affecting Tomorrow's Workplace

Technology has made the workplace entirely different, and at the rate mobile devices are advancing, it won't be long before it completely changes again.

Wearable Security is a Matter of Establishing Standards

With all of this tech coming into so many lives, and collecting so much information about consumers and workers, there is a broad potential for security risk.

Going mobile is just the beginning of the digital transformation process

Moving ahead with a mobility program allows IT to reconsider the existing business model and is the first step toward implementing an IoT strategy

Mobility is bigger and faster than the Internet revolution

Mobility can help you transform your business into a digital enterprise, says Jim Haviland of Vox Mobile. Just don't wait to act on mobility's possibilities, or there might be disastrous consequences.

Vox Mobile Salutes Innovators with Mobility Rockstar Awards

New Program Recognizes Business Leaders Who Use Mobile Technology to Change Industries

Getting to the Productivity Promised Land in the Mobile Era

Mobile complexity is here to stay, and companies that embrace it, and fully harness the power of mobile, can gain a huge competitive advantage.

BYOD enterprise mobility deployment international style

Rolling out mobile devices in a global organization builds upon standard best practices with a focus on the various regions of the organization.

Contract, ROI, and Pricing Model Costs with Vox Mobile

In our continuing series on evaluating MMS providers we will now address questions that focus on the Contract, ROI, and Pricing Model Costs of Managed Mobility Services. In 2014, mobility industry executive Matt East identified 60 questions that companies should ask when evaluating Managed Mobility Service providers.  Finding an MMS vendor that can meet all of your company’s needs can be frustrating.  If your organization is considering implementing an MMS solution for the first time, or looking to switch vendors, knowing which questions to ask when evaluating providers can help.  The following blog series sheds some light on how Vox Mobile, a Gartner-recognized leader in MMS, would answer these queries within the following categories:  
  • Reporting & Analytics
  • Invoicing & Carrier Bill Analysis
  • Daily Account Management, Technical Help Desk, and Customer Support
  • MDM/EMM Support and Technical Integration
  • BYOD Management
  • Implementation & Onboarding
  • Contract, ROI, and Pricing Model Costs
  Contract, ROI, and Pricing Model Costs  
  1. Please describe Vox Mobile’s base pricing model.
Our pricing model is flexible to meet the vast needs of our customers. We offer both ala carte options and bundled options based on your needs.  
  1. Are there additional costs for any of Vox Mobile’s services or consulting services?
Any custom work needs to be scoped and our consulting services are incremental. Additionally, customers are allotted a percentage of incidents per month from their end users. This is set based on their current mobility incident volume. If a customer exceeds the allotted percentage of incident volume, they may incur incremental charges.  
  1. Are there any other additional charges that were not outlined or described above? If so, please describe and outline now.
  1. Are there implementation, onboarding or set-up fees?
Yes, but this is scoped on a case-by-case basis.  
  1. Is there a term agreement associated with the length of the contract?
Our standard term is 12 months with a 60 day, no questions asked out clause. We just need 60 days’ notice. We will even help you to migrate over to another provider or operationalize this in-house.  
  1. Can you describe the cancellation process?
We ask for 60 days’ written notice.  
  1. Can I speak with at least 3 references?
We will give you 5!  :)  
  1. What is the typical net hard cost ROI you provide for your customers?
20% to 50% savings depending on several factors including # of FTEs, wireless overspend, weighted salaries.  
  1. How is the hard cost ROI calculated?
We have a business case modeling exercise that we leverage to identify current mobility operational and functional costs and compare that to the wireless savings we can find + what it would cost to do business with Vox Mobile.  
  1. Are any of Vox Mobile’s services outsourced? Which ones?
Not a single one.  
  1. Can Vox Mobile support a custom project through professional services?
Absolutely!  We can provide you with some interesting case studies in which we describe how we’ve done this with many of our clients.  We’re always up for a new challenge!   Vox Mobile has more answers to the 60 Questions to Ask during the MMS Evaluation Process: Previous:  Implementation & Onboarding   Citation: West, Matt. "60 MMS Evaluation Questions.” 24 June 2012. Web


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Boston Mobile Thought Leaders Live

The Mobile Thought Leaders (MTL) Boston Chapter invites all individuals working in enterprise mobility to join u
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Philadelphia Mobile Thought Leaders Live

The Mobile Thought Leaders (MTL) Philadelphia Chapter invites all individuals working in enterprise mobility to
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Future Webinars

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