Vox Mobile Helps Harness the Power of IoT
Although there is great promise, the rate of progress of IoT is disappointing. Gartner lists IoT initiatives at the top of the “hype cycle.” Most companies haven’t gotten very far because they struggle with identifying use cases for or gaining organizational alignment around the initiative. Our Vox Architect team has helped develop strategies and designed thousands of solutions empowering our clients to achieve breakthrough innovation.
IT organizations also struggle with integrating the sheer volume and velocity of devices and data with IoT. Vox Mobile’s Encompass platform is built on an open framework specifically designed to monitor and support your IoT solutions. It provides the ability to collect data from any source and the analytical power to give you Insight at the Point-of-Action – one of the key promises of IoT.
The complexities of managing the infrastructure to support IoT solutions is also taxing IT organizations. Vox Admin service provides 24×7 monitoring of your “things”: instantly taking action when there is a failure. And our team of experts is at the ready when your administrators want to make a configuration change or need to implement new technologies. With this service, you will never have to worry about keeping up with an upgrade, patch or hot fix. Vox Mobile manages thousands of solutions for clients which mean we can provide you with valuable insight to get the most of your IoT solutions.
With IoT, Reliability and Responsiveness is Paramount
Sometimes “things” break. Most of the time users don’t understand how “things” work. Our Vox Assist service is designed to provide on-demand end user support for when “things” go wrong. Available 24 hours a day, seven days a week globally, you’ll know we have you covered. With Vox Assist, you can focus your time on developing new IoT solutions that will drive value to your business – not end user support.
With an increasing number of “things” to order and deploy, IT departments are starting to look like an Amazon fulfillment center instead of an indispensable support group. The Vox Encompass platform provides a single pane of glass for your users to request devices, apps, and more – providing a single place to keep track of assets. Backed by a powerful rules engine, this dynamic platform can route requests for approval and dispatch approved orders directly to your “thing” vendors. Combined with Vox Deploy, Vox Mobile can manage the complete deployment function. We’ll pull your “things” from our shelf, fully configure them and ship them to the field, ready to go right out of the box.
Vox Mobile’s Enterprise Mobility Management services help overcome the challenges our clients face in delivering on the true potential of IoT for business advantage. Ready to get started with IoT? Give us a call.
Managing more than 30,000 SIMs with one of the largest electric utilities provider in the US
Deployment and monitoring of more than 5,000 home healthcare devices for leading in-home patient care provider
Supporting digital table top services, beacons and integrated consumer device technologies for multi-brand casual dining restaurant company