Having an effective BYOD policy in place can help you get ahead of problems and can keep your business secure, employees productive, and operations running smoothly.
Vox Mobile
Your mobile workforce relies on a variety of digital devices to conduct your business. Getting devices into the hands of your employees—the right devices with the right configurations—involves a lot of moving pieces. Enduring downtime because your users are unhappy with their devices, or worse yet, have more questions than answers on how to use their device or gain access to the tools and information they need to do their jobs, are just a few things that could go wrong if your mobility isn’t done right the first time.
From mobile device procurement issues and carrier contract confusion to deployment hassles and reverse logistic challenges, sourcing mobile devices for your organization is a full-time job best left to a full-time staff of mobility experts.
Wherever you are on the journey—right at the beginning or far along the path—and no matter how many mobile devices make up your fleet, Vox Mobile can help provide your team with mobile devices that are ready to go, right away.
Our team of mobility integration specialists can help you design a strategic mobile roadmap, or optimize the one you already have in place, to grow along with your business, from procurement to business management, IT and data infrastructure. We’ll also help you navigate bring your own device (BYOD) rules and policies and data security challenges and streamline access management.
We also can support your mobile ordering and fulfillment, no matter where you are in the world. Our team is committed to ensuring your employees have the mobile devices they need to move your business forward.
Whether it’s a handful of mobile devices at one site managed by one IT specialist or thousands of devices across multiple locations managed by a whole team, procuring and provisioning all those devices means taking your IT resources away from more profitable work. And it’s not as simple as some may think. Technology is constantly evolving and changing and keeping up with the latest hardware and software isn’t easy.
Vox Mobile provides a comprehensive solution that goes beyond a standard software load, covering new lines, upgrades, and any changes you need to suit your company’s requirements, as well as disconnects. We’ll also kit it with accessories, pack, and ship to your office or wherever your end users may be working. As part of the configuring process, we make sure your devices are up to par with your standards and requirements, including enabling and disabling features, functions, and apps that could hinder productivity and be a threat to your sensitive data.
Our Device Procurement Services include:
When it comes to telecom carrier sourcing, procurement teams face a variety of obstacles, including deciphering complicated rate-structures and negotiating multi-year commitments. With confusing carrier contracts and their terms and conditions, it’s no wonder so many organizations choose to just renew their current agreements and adjust their expectations instead of looking for alternatives that better suit their needs.
Even if your in-house procurement team is skilled at handling and managing large, ongoing contracts, they may lack the in-depth knowledge that Vox Mobile’s team of experts has when it comes to telecom expense management and carrier contracts. We can compare rates and plans of other companies in your industry, with a similar number of users and mobility models—data usage plans vs hybrid plan—to determine the best plan for your business. By working directly with both mobile device and service providers, like Apple, Microsoft, Verizon and AT&T, Vox Mobile can help make sure device acquisition and data plans meet your organization’s current needs and scale as your business grows. And if you would rather leave it all to us, we offer leasing options as well.
The number of devices to be managed in your organization is only going to increase. Whether your mobility model is all corporate owned, bring your own device (BYOD), or a hybrid of both, Mobile Device Management (MDM) solutions can help you save time and money and reduce security risks across all the devices in your organization. By streamlining the administration of all the devices in your organization, MDM software enables you to update software and device settings, monitor compliance with organizational policies, and remotely wipe or lock devices that are lost or stolen.
Vox Mobile’s managed mobility services take MDM solutions a step further by
Our team of engineers and consultants are fully certified and accredited on all leading MDM solutions, Enterprise Mobility Management (EMM), and Unified Endpoint Management (UEM) solutions—and can easily spin up new environments, run stability health checks, and help you drive enterprise adoption and reduce shelf-ware. With a deep history of expertise and longtime partnerships, we can also offer substantial license discounts.
When it comes to supporting a mobile workforce, leasing mobile devices is always part of the discussion. Device as a Service (DaaS) has the benefit of leasing, including getting the same hardware at an affordable monthly subscription rate, but also provides you with services to make mobility management even easier.
Vox Mobile DaaS programs support any type, variety, and combination of smartphones, tablets, and laptops and include a variety of services, software, and accessories for a monthly fee, including Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), and Managed Mobility Services (MMS), to effectively power your mobile initiatives with zero burden at a predictable cost.
Our DaaS + MMS services include:
Getting mobile devices in the hands of end users can put a lot of strain on your IT team. From managing inventory and distribution to dealing with repairs and end-of-life recycling, a lot can get overlooked, costing you in hours and dollars. Add to the mix rapid advances in technology that are shortening device refresh cycles, and the challenge becomes how to effectively manage your reverse logistics without inflating transportation and storage costs, risking corporate data losses, and addressing environmental concerns. Vox Mobile’s strong forward and reverse logistics solution enables full-lifecycle management of enterprise mobile environments.
Our Mobile Device Logistics services free your team from the hassle of managing multiple processes and provides your organization with a single point of contact for device services, repairs, and maintenance, including on-going device ordering, configuration, and end-user activation support. As a certified Apple Service Partner, we use Apple Business Manager, Apple Volume Purchase Program, and Apple Configurator for deploying devices. We also hold Android Enterprise Recommended Managed Service Provider certification for deploying devices.
Proper lifecycle management includes comprehensive device collection to maintain an accurate inventory of all assets, helping you realize additional return on your mobility investments. Our reverse logistics include return processing, inventory management, repair or replacement, logistics, and helping you recover any remaining value in your mobile devices at end of life. We can also support your organization’s environmental initiatives by recycling and disposing of materials in an environmentally responsible manner.
Vox Mobile provides seamless end-to-end coverage for the entire mobile device lifecycle. Let us know how we can help you manage all the moving parts of your mobile device sourcing and procurement, so you can focus on moving your business forward.
Having an effective BYOD policy in place can help you get ahead of problems and can keep your business secure, employees productive, and operations running smoothly.
According to an employee choice survey conducted by Jamf, 77% of employees are more likely to stay at an organization that allows them to choose their preferred mobile device. When given the choice, 75% of employees are choosing Apple products. While it’s not surprising that employees want to choose the mobile devices they’re most comfortable with for work, there’s a lot more at stake.
Keeping ahead of the digital transformation curve is even more chaotic with the financial burdens of escalating hardware costs and costly unexpected charges as well as the pandemonium of managing a variety of vendors and coordinating licenses. If your current mobility program can’t keep up, then it’s time to take a look at Device as a Service (DaaS). Device as a Service (DaaS) benefits your business by helping you better manage your budget and accelerating your potential for profitable business outcomes.