It’s another great new year and there’s so much to celebrate at Vox Mobile.
In the hospitality industry, reputation and ultimate success depend on the quality of the guest experience. It’s no surprise that mobile devices lead hotel technology trends as one of the most impactful ways to positively influence that experience, as well as your entire operations.
Providing guests with a variety of hotel check-in models lets them use their preferred method. From the start, you can set the stage for a personalized experience.
From front desk agents to servers at the pool, mobile devices let your staff share menus, locations, and attractions with guests. Mobile devices can also make it easier for staff to gather critical information for guest profiles.
Information and amenities
TVs in the lobby and tablets in each room share up-to-date information about your facility. They enable guests to easily book reservations for amenities and attractions.
Using your hotel app on the in-room tablets, guests can order room service and contact housekeeping if they need something. This also streamlines operations in your kitchen from receiving the order to delivering it to the room.
Service personnel can be contacted immediately when there is a problem anywhere on the property. Mobile devices also help supervisors monitor productivity and encourage accountability for a higher level of guest service.
Provide guests with a variety of ways to check-out. Streamline room prep to let housekeeping know the moment a guest checks out.
Managers can use apps to review bookings and access detailed reports. View and optimize the average length of stay, satisfaction ratings, and guest comments.
Supervisors can monitor service devices to streamline workflows, provide insights into employees who may need assistance increasing their efficiency, and gain visibility into company-time theft.
Depending on the size of your hotel’s facilities and/or the number of hotels in the chain, managing what could be thousands of devices can seem like a daunting task with a limited IT team. A mobile device management platform can eliminate unnecessary stress and help your team drive efficiency.
With an MDM solution for hospitality, you can:
As a single-source mobility solutions provider, Vox Mobile has the proven expertise to handle your day-to-day mobility management and provide you with end-to-end services that take hospitality mobility to the next level.
Augment your IT
Reduce the demand on your IT resources, expand your support capabilities, and lower mobility costs.
Let us handle all the moving parts in your mobility, from security and policies to carrier contracts and device inventory. With Vox Mobile as your partner, you can have better control over your mobile fleet.
In a world of multiple carriers, and rapidly changing devices and platforms, Vox Mobile has the systems and expertise to proactively manage your mobility spend.
Get substantial license discounts available. If you already have a licensing agreement in place, we can address all aspects of managing your hospitality technology, driving enterprise adoption, and reducing shelf-ware.
We provide an exceptional level of personalized, mobile-enabled service. With Vox Mobile, you’ll have access to 24/7 systems monitoring, state-of-the-art logistics and help desk facilities.
You can outsource any or all of your mobility to our experienced team so you can focus your resources on the strategic initiatives core to your business.
Vox Mobile has the experience and resources to help you fully leverage mobility and achieve your business outcomes. Increase revenue, enhance workforce productivity, and gain greater guest loyalty.
As a customer-focused industry, it’s no surprise that hospitality’s digital transformation efforts are focused on improving the guest experience from check-in to check-out. Discover how MDM for hospitality makes transformation possible and how having a mobility-first partner can help you get a good night’s sleep.
Discover how partnering with Vox Mobile for complete application management of their mobility initiative enabled a gaming and hospitality provider to replace their decentralized support model with 24/7 support. Vox Mobile’s experienced team also significantly reduced the opportunity for application failure.
Find out how Vox Mobile helped a hospitality giant harness the power of BYOD. Vox provided new policies and education, enabling the company to execute on its mobile strategies while improving end-user satisfaction.