Financial Services: Mobility - Changing the Face of Financial Services

The financial services industry is reinventing itself, and consumers’ attitudes toward mobile technology are a big reason why. Since 2010, innovative and fast-moving FinTech companies have poured $50 billion into everything from mobile payments to insurance. These digital disrupters are tapping into the “liquid expectations” of customers who compare banks to the no-friction mobile services and products they receive from other sectors (i.e., Amazon, Uber etc.) – and find banks lacking.

Beyond the Basics

Vox Mobile is helping financial services companies keep up with disrupters by taking mobile way beyond the basics of mobile banking, bill pay, deposit and P2P payments.

Leading banking organizations have partnered with Vox Mobile to reduce the physical space of the traditional branch model – taking banking services to where the people are. They do this by arming a new mobile workforce with tablets in hand to serve customers in airports, grocery stores, office buildings, etc. With the ability for consumers to shop for loans and receive financial planning services online, Vox Mobile is also helping financial services organizations plan and manage IT architectures that must interact with anyone, anywhere via mobile B2C, B2B and BYOD connections – in a highly secure environment.

Vox Mobile is on top of exciting mobility trends helping innovation-minded financial services companies achieve impressive new ways to generate new sources of revenue and engage customers through a wide range of channels.

Insurance is a 24/7, mobile business. This industry leader’s mobile workforce relies on a wide variety of mobile devices for servicing customers, selling, adjusting, and conducting timely inspections. The company needed to ensure its mobile professionals are equipped at all times with the right tools and access to the right information delivered in a highly secure and reliable environment.

As a result of several acquisitions, this large financial institution was supporting three different EMM platforms. The IT staff was challenged staying current with EMM software updates and thus end user satisfaction suffered considerably.

Manually provisioning and procuring mobile devices for your employees can be costly. Whether it’s wasting time and money balancing negotiations, orders, and contracts, or taking your IT team away from profit-building work to mundanely manage provisioning, it can cut into your bottom line. We have the answer that can help.

Reverse logistics plays a key role in helping to get more out of your mobility investments by effectively managing inventory, distribution, repair, replacement, and recycling of devices. Having the right reverse logistics in place can keep your business productive and thriving. Learn how Vox Mobile can support the entire mobile lifecycle of your devices.

Outsourcing your mobility help desk support enables you to optimize our mobility operations in a number of ways. Vox Mobile’s Help Desk Support Services team works as an extension of your company, supporting your most valuable resource — your employees. Here are the quick & easy answers to your help desk support questions.

Let us help you drive mobility success.

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