Fortune 500 Insurance Group

Complete Mobility Management Services to Support a 24/7, Mobile Business


Insurance is a 24/7, mobile business. This industry leader’s mobile workforce relies on a wide variety of mobile devices for servicing customers, selling, adjusting, and conducting timely inspections. The company needed to ensure its mobile professionals are equipped at all times with the right tools and access to the right information delivered in a highly secure and reliable environment.


The insurance group turned to Vox Mobile to engage all aspects of our complete enterprise mobility management offering including device deployment and ongoing end-user support and help-desk. The Vox Encompass platform provides the insights required for timely problem resolution which has driven efficiencies and improved the mobile user experience.


Delivering a superior user experience, Vox Mobile was able to inspire mobile solutions adoption with the insurance company’s older more reluctant users.

As a result of several acquisitions, this large financial institution was supporting three different EMM platforms. The IT staff was challenged staying current with EMM software updates and thus end user satisfaction suffered considerably.