Vox Encompass Release Notes

Release Notes (11/01/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Choice – Update Suspend Flow, Unsuspend option from “Never” to “90 days” – STRY0035039 (Default)
BUG FIXES

The following defects has been addressed in this release:

  • Encompass – Suspend/Unsuspend not generating SN ticket in all cases – STRY0045087
  • Encompass – Choice – Transfer my Corporate Number to Personal – Add red star to required “date requested” field – STRY0038312
  • Encompass – Choice – Encompass Error: #{orderSearchManager.init(currentUser)}: com.sun.jersey.api.client.ClientHandlerException: – STRY0033551

Release Notes (10/18/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Display first repeatable section by default to Dynamic Form – STRY0043583 (Default)
  • Encompass – Split Out Ticketing information into Deploy, and Admin Tabs – STRY0042946 (Default)
  • Encompass – Add Tracking Numbers into Tickets (Assist & Deploy Tabs) – STRY0041355 (Default)
  • Encompass – Asset Detail Requirement Removal (Deploy & Admin Tabs) – STRY0034226 (Default)
  • Encompass – Improve Approvals Page Loading Performance – STRY0042782 (Default)
  • Encompass – Added Idle Time Out Warning – STRY0042761 (Default)
BUG FIX

The following defect has been addressed in this release:

  • Encompass – Convert from RestEasy to Jersey – STRY0043510

1.2.32 Release Notes (10/04/2019)

BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Encompass orders “no previous values issue on Upgrades? – STRY0042628

 


1.2.31 Release Notes (09/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Added the ability to determine if an Asset Cost Center has been overridden – STRY0041432 (Default)
  • Encompass – Assist – Replace the Updated Date Column with Creation Date in assist – STRY0041152 (Default)

1.2.30 Release Notes (09/06/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass -Deploy – Dynamic Form – STRY0040382 (Configure)

1.2.29 Release Notes (08/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Deploy – Added an additional status in the Deploy Dashboard – STRY0040754
  • Encompass – Deploy – Dashboard – Clickable Link on the Ticket Number to View individual tickets – STRY0040760
BUG FIXES

The following defect have been addressed in this release:

  • Encompass – Choice – States Reloading after country is selected – STRY0040596

 


1.2.28 Release Notes (08/09/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass –  Change My Account Info – Add Custom Fields option – STRY0039649 (Default)
  • Encompass – Choice – Order Accessories Flow – Allow Accessories to be excluded from ordering – STRY0035038A (Configure)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Choice – Order Accessories Flow – Remove General Fee – STRY0035038
  • Encompass – Custom 1 Field Not validating when required (Radio Button) – STRY0039506
  • Encompass – Site Field not passing through when Radio Button is hidden – STRY0036988
  • Encompass – Change My Account Info/Edit User – Correct Validation – STRY0039649A

 


1.2.27 Release Notes (07/26/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Deploy – Deploy Dashboard Phase Two – EPIC0010078
  • Encompass – Choice – Add custom fields to “Change My Account info” order flow – STRY0039649

 

1.2.26 Release Notes (07/13/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Choice – Create toggle switch to Pre Populate Cost Center from userfile when Cost Center Validation is turned on – STRY0039182 (Configuration)
  • Encompass – Deploy – update Deploy 2.0 WSDL and set to use convert Company sys_id to name – STRY0033221 (Default)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Choice – Edit User – Hiding Fields not Hiding when Show is marked as No – STRY0039356

 


1.2.25 Release Notes (06/28/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Choice – Search Function on Approvals Page – STRY0037401 (Default)
  • Encompass – Deploy – update Deploy 2.0 WSDL and set to use convert Company sys_id to name – STRY0033221 (Default)
  • Encompass – Choice – add Menu links to existing permissions displayed with portal permission – STRY0023544 (Configuration)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Choice – Correct Rules Management – STRY0038016
  • Encompass – Choice – Feature Showing Name Instead of Label – STRY0038007
  • Encompass – Choice – Order History – Search function not returning results – STRY0035778
  • Encompass – Choice – Order Stuck in Encompass – STRY0033800
  • Encompass – Choice – Other Actions – Approval/Denied Date Not Accurate – STRY0037399
  • Encompass – Increasing of Database character limit constraint for cost centers – STRY0038109
  • Encompass – Shift Submit Buttons on page to make room for the InContact Chat Box – STRY0036904
  • Encompass – Site Field not passing through when Radio Button is hidden – STRY0036988

 


1.2.24 Release Notes (05/31/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Portal General – Create Ability to add a Pop-up alert after login – STRY0017677 (Configure)
  • Encompass – Portal General – Create Chat Code Identifier in Core Setup – STRY0035169 (Default)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – 500 Error – Null value in asset line of service – STRY0033266
  • Encompass – 500 Error – Null value in country causes error on review page – STRY0035270
  • Encompass – 500 Error – Session expired on login page – STRY0033074
  • Service Desk – Assist – Customer Information was not being sent to Service Now for Assist tickets – STRY0035419
  • Encompass – Choice- Replacement/Upgrade flow not showing for Super Admin when not Upgrade Eligible – STRY0035479
  • Encompass – Choice – Activate an Existing Corporate Device error when area code information was not entered – STRY0035813
  • Encompass – Choice – Cancellation Date – Time Discrepancy on order review page – STRY0033275
  • Encompass – Choice – Correct Order Placer option in approval email where email is sent to the Order Placer and not the end user. – STRY0036033
  • Encompass – Choice – Order Detail- Other Actions – Approval Status Correction – STRY0035408
  • Encompass – Choice – Shipping Address fields not populating on upgrade my device – STRY0035824
  • Encompass – Choice – Unable to create user when selecting manager in portal. User must be created, then assign manager to user. – STRY0035489
  • Encompass – Choice – Default Bypass Approvals checkbox to clear on page load for order review page – STRY0035405

 


1.2.23 Release Notes (05/05/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Ability to attach images/files to new tickets and ticket updates – STRY0030614 (Default)
  • Encompass – Add ability to use Enter function in ticket notes to create a new line – STRY0031550 (Default)
  • Encompass – Short Description Field Entry – STRY0031548 (Default)
  • Encompass – Update Formatting of how documents show in popups – STRY0030313 (Default)
  • Encompass – Send Nickname field to ServiceNow order Details – STRY0034530 (Default)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Correct Race Condition in shipping details – STRY0023440
  • Voxware – Post Dated Orders Not integrating with ServiceNow – STRY0031679

 


1.2.22 Release Notes (03/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Bold the “out of warranty” & “Upgrade Eligible” fields showing on Asset Detail Page – STRY0030919 – (Default)
  • Encompass – Cancellation Dates not displaying on Approval or Order pages – STRY0031209 – (Default)
  • Encompass – Pop up Boxes on order flow open will now wrap text if character length exceeds box width – STRY0031440 – (Default)
  • Encompass – User must scroll to accept Terms and Conditions when pressing enter if enabled – STRY0030359 – (Default)
  • Encompass – Contract Date information is now able to be hidden – STRY0026492 – (Configure)
  • Encompass – Upgrade dates and Eligibility is now able to be hidden – STRY0024721 – (Configure)
  • Voxware – Front End site speed up of Admin and Personal Dashboards – STRY0029903
  • Encompass – Price and Device headers not aligned on package popup – STRY0025290
  • Encompass – Reason for request header will now wrap text if character length exceed header width – STRY0030456
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Radio Buttons for Custom Fields are not forcing a selection even when marked as required – STRY0030987
  • Encompass – Managed Users – Admin Dashboard not displaying correct Device Counts – STRY0030640
  • Encompass – “Employee Info” Header Label not displaying – STRY0030243
  • Encompass – Features not showing under summary of charges – STRY0030853
  • Encompass – Travel Dates not displaying in Approval page or Order Info – STRY0031211
  • Encompass – Managed Users Page not displaying proper page counts – STRY0030453
  • Encompass – Order Stuck in pending approval when upgrade eligibility switches between not eligible to eligible. – STRY0030932
  • Encompass – Orphaned Asset and Invalid Cost Center pages now populating when orphaned assets exceeds 100 orphaned assets – STRY0030850

 


1.2.21 Release Notes (02/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – “Reassign this device to another user” User List does not show users email address when selecting a user. It’s now corrected so the end users email address is visible – STRY0026550 – (Default)
  • Encompass – Created the ability to add links that can be shown on both personal and administrator dashboards – STRY0026102 – (Configure)
  • Encompass – Allow end user to press the “Enter” button to accept the terms and conditions – STRY0024995 – (Default)
  • Encompass – Add Coral to the color selection – STRY0025630 – (Configure)
  • Voxware – Ability to decide custom Drop Down menu order. – STRY0024119 – (Configure)
  • Encompass – Block Certain Corporate Cards from being used to order – STRY0024087 – (Default)
  • Voxware – Add portal name to what gets sent to Authorize.net – STRY0025034 – (Default)
  • Voxware – “Suspend Line of Service” Ability to create customized pop up on order flow open – STRY0023273 – (Configure)
BUG FIXES

The following defects have been addressed in this release:

  • Voxware – Speed up back end responsiveness and asset queries – STRY0029903
  • Encompass – Package Information is not showing correctly in the site – STRY0028844
  • Encompass – Update how upgrade Eligibility is calculated in the site – STRY0028466
  • Encompass – Personal Dashboard – Asset appears with no information – STRY0026042
  • Encompass – Replace Sim Card Cost Center invalid error when submitting – STRY0025375
  • Encompass – Travel Plans (Upgrade International Service) Cost Center invalid error when submitting – STRY0025373
  • Encompass – “Swap Devices between Assets” Not properly swapping devices between users – STRY0025371
  • Encompass – “Port my Corporate number to Corporate Carrier and get a New Device” Formatted to show carrier lists in alphabetical order – STRY0025369
  • Encompass – Distinguish “Price” definitions on Order Confirmation screen – STRY0024723
  • Encompass – Ensure Terms and Conditions show regardless how the site is accessed (either direct login or accessing off a link in an email) – STRY0025588
  • Encompass – Correct how device statistics are display on the Admin Dashboard for all Admin Dashboard Views – STRY002562

 


1.2.20 Release Notes (01/26/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Ability to assign cost center to device – STRY0017479 (Configure)
  • Encompass – Summary of charges to only show accessories total – STRY0021421 (Configure)
  • Voxware – Add Column to cost centers to mark if active or inactive – STRY0023524 (Default)
  • Encompass – Admin Dashboard – Site Speed Up – STRY0024690 (Default)
  • Encompass – Area Code Info Address drop down to be hidden from asset creation order flows – STRY0022891 (Configure)
  • Encompass – Deploy 2.0 – STRY0017675 (Default)
  • Encompass – Order Flow Update – Update My Corporate Device Information to insert Cost Center into Asset – STRY0022907 (Default)
  • Encompass – Order Flow/Front End procurement customizations for Hardware and Software – STRY0022627 (Configure)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Correct saml consume xml links from http to https – STRY0021642
  • Encompass – Cost Center validating against inactive cost center – STRY0023439
  • Encompass – Demo/beta No assets showing on the administrator dashboard – STRY0024610