Vox Mobile

Vox Encompass Release Notes

Release Notes (5/26/2023)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Adjust Footer Logo Placement – STRY0091999
  • Encompass – Adjust Cost Cener Director and Manager Email Permission – STRY0091636
  • Encompass – Update Clients Dynamic Form STRY0092098
  • Encompass – Update Clients Dynamic Form STRY0092099

Release Notes (4/14/2023)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Angular Dashboard – Incidents overview widget Query enhancements – STRY0091297
  • Encompass – Encompass to Service Now Call – Angular Dashboard – Reason not limited to pull just from 1st of the month – STRY0091296
  • Encompass – Encompass to Service now Call: Reason and Group are now able to pull more than 10K incidents – STRY0091295
  • Encompass – Upgrade to Angular 15 – STRY0091298
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Issues Moving from KB to Portal Dashboard – STRY0090813

Release Notes (3/31/2023)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Increase Assist Character Limits – STRY0090635
  • Encompass – Upgrade Angular Material Components – STRY0090815
  • Encompass – Upgrade to Angular 15 – STRY0090571
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Fix Email validation on backend userload – STRY0090817
  • Encompass – Issue with calling KB article that does not exist – STRY0090578

Release Notes (3/17/2023)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Dynamic Form 2.0 Remove Field Function – STRY0089950
  • Encompass – Upgrade Angular – STRY0082686
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Vox Users order on behalf of adhears to orderflow type – STRY0090229

Release Notes (3/3/2023)

BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Vox User Orderflows Not Populating on Left hand Nav – MWINC05742894 – STRY0090217

Release Notes (2/17/2023)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Customer Contacts ReWrite – STRY0089926 – Vox Mobile
  • Encompass – KnowledgeBaseWS SonarLint – STRY0089906 – Vox Mobile
  • Encompass – DynamicFormWS SonarLint – STRY0089905 – Vox Mobile
  • Encompass – DashboardWS SonarLint – STRY0089904 – Vox Mobile
  • Encompass – NavigationWS SonarLint – STRY0089903 – Vox Mobile
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Customer Contacts ReWrite – STRY0089926
  • Encompass – KnowledgeBaseWS SonarLint – STRY0089906
  • Encompass – DynamicFormWS SonarLint – STRY0089905
  • Encompass – DashboardWS SonarLint – STRY0089904
  • Encompass – NavigationWS SonarLint – STRY0089903

Release Notes (2/3/2023)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Java Script Updates – STRY0088704
  • Encompass – Angular Dashboard Updates – STRY0082257

Release Notes (12/9/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Refactor Order Java Code – STRY0080916
  • Encompass – Javascript Update for NTT – STRY0081028
  • Encompass – Create Legacy Approvals Link – STRY0080914
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Users unable to click Accept in terms and conditions – STRY0081238

Release Notes (10/7/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Create Permission for new NTT Home Page for Employees and Managers – STRY0080603
  • Encompass – NTT Javacsript Update – STRY0080649
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Choice – CIBC – overlapping order review text – STRY0043856
  • Encompass – Encompass Custom Fields Bug – STRY0080503

Release Notes (9/16/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Update Dynamic Form to New Format – STRY0080130
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Encompass Device Export Error – STRY0080471
  • Encompass – Terms & Conditions Bug – STRY0080203
  • Encompass – Clean SAML LoginWSRepository & IdentityWS – STRY0076070
  • Encompass – Admin Scheduling – Project Code – Text not fitting into box – STRY0053689

Release Notes (9/2/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Global KB Export – STRY0079559
BUG FIXES

The following defects have been addressed in this release:

  • Correct NexTEM New Tab login – STRY0079370
  • Fix LogWSRepository setGlobalFlags Method – STRY0076066

Release Notes (7/22/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Dynamic Form – pull from a locations table for locations on dynamic form – STRY0077852
  • Encompass – Assist/Admin/Deploy – “open tickets” to just tickets – STRY0077851
  • Encompass – Assist/Deploy/Admin – sort tickets newest to oldest by default – STRY0077849
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Prevent States list from reloading if country is already set – Encompass issue – STRY0077726

Release Notes (7/8/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Adding Ada Cluster – STRY0078111
  • Encompass – Adding in SN Incident Number to Incontact parameters for ADA chat – STRY0078043
  • Encompass – Removed Invisible Dynamic Form Section Headers from Service Now Tickets – STRY0077990
  • Encompass – Added Send Label to Options – Dynamic Form – STRY0077989
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Fixed Login Page Lazy Loading – ADA Chat – STRY0077988
  • Encompass – Adding Keep Alive to Left hand Nav – NexTEM New Window – STRY0077991

Release Notes (6/17/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – update deploy dashboard to have diagonal headers and variable columns – STRY0077626
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – CIBC – Beta portal error on submission create logging – STRY0076743

Release Notes (6/03/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Alphabetizing List of project codes in Deploy Dashboard – STRY0077826
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Fix employee_id being sent to NTT – STRY0077828

Release Notes (5/20/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Mobility Delegations Link – STRY0077532
  • Encompass – NTT iFrame Bypass – STRY0077509
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Update ada chat link – STRY0076772
  • Encompass – Choice – Approvals – Approvals Cascade when edited – STRY0040625

Release Notes (4/22/2022)

BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Not requiring Cost Center for Backend User Upload – STRY0076674
  • Encompass – Upgrade Eligible not showing correct when dates are correct – STRY0076571

Release Notes (4/08/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Encompass Backend Asset Load – STRY0076211
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Menu Fix for Legacy Orders – STRY0076566

Release Notes (3/25/2022)

BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Chat Bot Escalation in new window – STRY0076210
  • Encompass – Correct Vox Users Access – STRY0076209
  • Encompass – EU Url Fix – STRY0076206
  • Encompass – Fix Order Search – STRY0076205
  • Encompass – ReportSearchManager.java – Use try-with-resources or close this “FileInputStream” in a “finally” clause. – STRY0070376
  • Encompass – WEMReportZero.java – Use try-with-resources or close this “CallableStatement” in a “finally” clause. – STRY0070374
  • Encompass – UploadAddressJob.java – Use try-with-resources or close this “CSVReader” in a “finally” clause. – STRY0070369
  • Encompass – UploadAddressJob.java – Use try-with-resources or close this “BufferedWriter” in a “finally” clause. – STRY0070365
  • Encompass – PackageManager.java – Remove this “clone” implementation; use a copy constructor or copy factory instead. – STRY0070360
  • Encompass – SamlAssertionParser.java – Remove this dangerous instance of double-checked locking. [+2 locations] – STRY0070361
  • Encompass – WEMReportFactory.java – Refactor this method to not always return the same value. [+1 flow] – STRY0070358
  • Encompass – AssetReassignEmailHelper.java – End this switch case with an unconditional break, return or throw statement. – STRY0070351
  • Encompass – VoxLineOfService.java – “statusType” is the name of a field in “BaseAsset”. – STRY0070346
  • Encompass – SessionFilter.java – Remove use of this unsecured “getRequestedSessionId()” method – STRY0070341

Release Notes (2/11/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Deploy – Ship date on Deploy Tickets in encompass – STRY0041398
  • Encompass – Add Links to NexTEM Enterprise Full Admin – STRY0075717
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Fix Backend User Upload – STRY0075716
  • Encompass – UploadSegmentJob.java – Use try-with-resources or close this “CSVReader” in a “finally” clause. – STRY0070370
  • Encompass – UploadSegmentUserJob.java – Use try-with-resources or close this “BufferedWriter” in a “finally” clause. – STRY0070367
  • Encompass – Encompass – Left Menu Scrolling Issue – STRY0075770
  • Encompass – Device Limit Rule not allowing same device upgrade – STRY0075749

Release Notes (1/28/2022)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Consolidate Admin & Personal Dashboards – STRY0075419
  • Encompass – Create Links to Personal/Angular Dashboards when absent – STRY0075417
  • Encompass – Consolidate JSF Left Navs – STRY0075415
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Fix Download KB articles to include HTML Tag – STRY0075607

Release Notes (1/07/2022)

BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Admin Dashboard Filtering Not working – STRY0053686
  • Encompass – Vox User- Left Nav – Other Service Request not populating order flows – STRY0073202

Release Notes (12/03/2021)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Speeding Up Asset Dump – STRY0075041
  • Encompass – Update Analytic reports URL – STRY0075037
  • Encompass – NexTEM Select an Employe Screen not Auto Select First Name on List – STRY0074834
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – ADA chat Bot Angular Fix – STRY0075039

Release Notes (11/05/2021)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Add URLs for Canada Azure – STRY0074944
  • Encompass – Added Logging to Admin Dashboard – STRY0074943
  • Encompass – New Live Chat Landing Page – STRY0074831

Release Notes (09/17/2021)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Locking Down WEM server portal page – STRY0074034
  • Encompass – Add creation date to job lock – STRY0074032
  • Encompass – Migrating Append Reports for WEM from backend server to WEM Server – STRY0074029
  • Encompass – Create Version button for Dynamic Form between JQuery and Angular – STRY0074026
  • Encompass – Wifi only devices (show IMEI or Serial #?) – STRY0073196
  • Encompass – Cost Center Validation as a Combo Box instead of a text box. – STRY0071839

Release Notes (07/02/2021)

NEW FEATURES / IMPROVEMENTS
  • Encompass – Add Google Analytics to Angular – STRY0073269
  • Encompass – Add Text to Knowledge Base Search Area – STRY0073180
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Remove isPortalUser Boolean from VoxPortaluser – STRY0073352
  • Encompass – Packages Not Displaying – STRY0073300

Release Notes (5/21/2021)

NEW FEATURES
  • Encompass – Create Logging around “Route To Another Approver”
  • Encompass – Login Popup Customizations

Release Notes (4/30/2021)

NEW FEATURES
  • Encompass – Nightly Job Lock
  • Encompass – NexTEM API – Device types and Line of service
  • Encompass – Dynamic Form into Angular
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – VoxportalUser.java – Rename method “setUpgradeDateOffset” to prevent any misunderstanding/clash with method “SetupgradeDateOffset” defined on line 679.
  • Encompass – HistoricalAssetData.java – “billPayer” is the name of a field in “BaseAsset”.
  • Encompass – Login Redirect for Deploy and Admin

Release Notes (3/26/2021)

NEW FEATURES
  • Encompass – Clear Amazon Cache Service
  • Encompass – NexTEM Order API Integration – Order Status & Approvals
  • Encompass – NexTEM API integration Improvements
  • Encompass – Caching Data for NexTEM API Calls
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Orders Not Updating in Encompass

Release Notes (3/12/2021)

NEW FEATURES
  • Encompass – Create permission to hide settings link on left hand nave for NexTEM clients
  • Encompass – Dynamic Form Sections Page
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – NexTEM Device API integration Re-enabled
  • Encompass – Don’t logout after “keep session alive” is selected

Release Notes (2/26/2021)

NEW FEATURES
  • Encompass – VPP Encompass – Remove Invoice History and Call History
  • Encompass – New Form Creation on Back End (and parse existing Dynamic Forms into this new table)
  • Encompass – Pull Nextem device into Assist tickets
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Enroll a Personal Device – Custom Fields not showing Asterisk when required

Release Notes (2/12/2021)

NEW FEATURES
  • Encompass – Dynamic form updates
  • Encompass – Encompass Data Retention
  • Encompass – NexTEM Menu Icon Update
  • Encompass – Encompass/NexTEM – Delegations Screen Formatting

Release Notes (1/29/2021)

NEW FEATURES
  • Encompass – WIRELINE Multi-Level Approval Setup

Release Notes (12/18/2020)

NEW FEATURES
  • Encompass – Create Ability to Choose which Dept. a Dynamic Form can be sent to
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Chrome M87 non-secure form submission error
  • Encompass – Blank Box Appearing in Open A Device Ticket

Release Notes (12/04/2020)

NEW FEATURE
  • Encompass – CSS Cleanup

Release Notes (10/30/2020)

NEW FEATURES
  • Encompass – Create Option to make New Dashboard the Default Landing Page
  • Encompass – NexTEM – Add a “Home Button” in left menu

Release Notes (10/02/2020)

NEW FEATURES
  • Encompass – Add EmployeID to back end for manual creation
  • Encompass – The buttons near left logo
BUG FIXES

The following defect has been addressed in this release:

  • Encompass – Left Hand Nav Scroll Bar on Smaller screens

Release Notes (9/04/2020)

NEW FEATURE
  • Encompass – Create Friendly Message when SSO user is denied

Release Notes (8/21/2020)

NEW FEATURES
  • Encompass – Deploy Dashboard – One request for data will be processed at a time
  • Encompass – New NexTEM Permission

Release Notes (8/07/2020)

NEW FEATURES
  • Encompass – Break out admin dashboard from 2 components to 6 components
  • Encompass – ByPass Email Yes/No
BUG FIXES

The following defects has been addressed in this release:

  • Encompass – Time Out Error on Angular Pages
  • Encompass – NexTem Mobility Order Admin Permission Landing Page
  • Encompass – FW: Encompass Error: #{orderSearchManager.init(currentUser)}: com.sun.jersey.api.client.ClientHandlerException: A message body reader for Java class com.voxport
  • Encompass – FW: Encompass Error: #{dynamicFormManager.initForm()}: java.lang.NullPointerException
  • Encompass – Custom Form- Encompass Portal Timeout

Release Notes (7/24/2020)

NEW FEATURE
  • Encompass – Rewrote Incident SOAP service to REST – STRY0066593
BUG FIX

The following defect has been addressed in this release:

  • Encompass – Encompass Error: #{assetManager.loadStockAssets}: java.lang.NullPointerException – STRY0066596

Release Notes (7/10/2020)

NEW FEATURES
  • Encompass – Switch to send Email address to NexTEM instead of Username – STRY0064645

Release Notes (6/26/2020)

NEW FEATURES
  • Encompass – Update Deploy Dashboard Rest Request – STRY0065317
  • Encompass – Mobile View for NEXTEM – STRY0060351

Release Notes (6/12/2020)

NEW FEATURES
  • Encompass – Add Canadian URL to Beta Switch – STRY0064660
  • Encompass – Mobile View for NEXTEM – STRY0060351

Release Notes (4/17/2020)

NEW FEATURES
  • Encompass – Adding Additional Custom Fields to BYOD Order Flow – STRY0057423
  • Encompass – Alt SSO Link – STRY0060693

Release Notes (3/06/2020)

NEW FEATURES
  • Encompass – Add Cost Center Field into Enroll a Personal Device Order Flow – STRY0055576 – Vox Mobile (Custom)
  • Encompass – Create yes/no field in dynamic form – STRY0057447 – Vox Mobile (Custom)

Release Notes (2/21/2020)

BUG FIX

The following defect has been addressed in this release:

  • Encompass – Stipend Order Flow Error – STRY0054538

Release Notes (2/07/2020)

NEW FEATURES
  • Encompass – Create non billing versions of NexTem Permissions – STRY0055233 (Default)
  • Encompass – Knowledge Base – Create Routing to search page – STRY0053631 (Default)
BUG FIXES

The following defects has been addressed in this release:

  • Encompass – Change Default landing page for NexTem based off of permission – STRY0055569
  • Encompass – Allow Nextem Mobility Employee Manager permission to show on left navigation – STRY0055271

Release Notes (1/24/2020)

NEW FEATURE
  • Encompass – Create Angular wireframe for widgets  – STRY0053810 (Default)
BUG FIXES

The following defects has been addressed in this release:

  • Encompass – Device Manager replacing a device when it’s not supposed to – STRY0054654
  • Encompass – Register Device 500 Error – STRY0054541
  • Encompass – Asset and Flow ID’s are showing in search bar for dashboards – STRY0054517
  • Encompass – Approval Reminder Being sent after order is approved – STRY0054509
  • Encompass – NexTem Sign Out dos not update per environment – STRY0053613
  • Encompass – iPhone 8 upgrades not completing in Encompass (Javaasist on generic devices) – STRY0052761

Release Notes (12/20/2019)

NEW FEATURE
  • Encompass – Add New Group Permission Mobility Employee Manager – STRY0052745 (Configure)
BUG FIXES

The following defects has been addressed in this release:

  • Encompass – Update Beta NexTem Base URL – STRY0053266
  • Encompass – 467Choice – Encompass Error: #{assetManager.initAssetDetail}: java.lang.NullPointerException – STRY0033265

Release Notes (12/06/2019)

NEW FEATURE
  • Encompass –Deploy – Custom Form Conditional Enhancement – STRY0048107 (Default)

Release Notes (11/22/2019)

NEW FEATURE
  • Encompass – Portal General – Create “Opened By” filter for Assist, Admin, and Deploy Ticket Views – STRY0043968  (Default)
BUG FIXES

The following defects has been addressed in this release:

  • Encompass – Choice – Only write numerical Digits to the Database for mobile numbers when an order is completed – STRY0043961
  • Encompass – Deploy Dashboard update – Remove Duplicate CreatedOn Column – STRY0040998

Release Notes (11/01/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Choice – Update Suspend Flow, Unsuspend option from “Never” to “90 days” – STRY0035039 (Default)
BUG FIXES

The following defects has been addressed in this release:

  • Encompass – Suspend/Unsuspend not generating SN ticket in all cases – STRY0045087
  • Encompass – Choice – Transfer my Corporate Number to Personal – Add red star to required “date requested” field – STRY0038312
  • Encompass – Choice – Encompass Error: #{orderSearchManager.init(currentUser)}: com.sun.jersey.api.client.ClientHandlerException: – STRY0033551

Release Notes (10/18/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Display first repeatable section by default to Dynamic Form – STRY0043583 (Default)
  • Encompass – Split Out Ticketing information into Deploy, and Admin Tabs – STRY0042946 (Default)
  • Encompass – Add Tracking Numbers into Tickets (Assist & Deploy Tabs) – STRY0041355 (Default)
  • Encompass – Asset Detail Requirement Removal (Deploy & Admin Tabs) – STRY0034226 (Default)
  • Encompass – Improve Approvals Page Loading Performance – STRY0042782 (Default)
  • Encompass – Added Idle Time Out Warning – STRY0042761 (Default)
BUG FIX

The following defect has been addressed in this release:

  • Encompass – Convert from RestEasy to Jersey – STRY0043510

1.2.32 Release Notes (10/04/2019)

BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Encompass orders “no previous values issue on Upgrades? – STRY0042628

 

1.2.31 Release Notes (09/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Added the ability to determine if an Asset Cost Center has been overridden – STRY0041432 (Default)
  • Encompass – Assist – Replace the Updated Date Column with Creation Date in assist – STRY0041152 (Default)

1.2.30 Release Notes (09/06/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass -Deploy – Dynamic Form – STRY0040382 (Configure)

1.2.29 Release Notes (08/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Deploy – Added an additional status in the Deploy Dashboard – STRY0040754
  • Encompass – Deploy – Dashboard – Clickable Link on the Ticket Number to View individual tickets – STRY0040760
BUG FIXES

The following defect have been addressed in this release:

  • Encompass – Choice – States Reloading after country is selected – STRY0040596

 

1.2.28 Release Notes (08/09/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass –  Change My Account Info – Add Custom Fields option – STRY0039649 (Default)
  • Encompass – Choice – Order Accessories Flow – Allow Accessories to be excluded from ordering – STRY0035038A (Configure)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Choice – Order Accessories Flow – Remove General Fee – STRY0035038
  • Encompass – Custom 1 Field Not validating when required (Radio Button) – STRY0039506
  • Encompass – Site Field not passing through when Radio Button is hidden – STRY0036988
  • Encompass – Change My Account Info/Edit User – Correct Validation – STRY0039649A

 

1.2.27 Release Notes (07/26/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Deploy – Deploy Dashboard Phase Two – EPIC0010078
  • Encompass – Choice – Add custom fields to “Change My Account info” order flow – STRY0039649

 

1.2.26 Release Notes (07/13/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Choice – Create toggle switch to Pre Populate Cost Center from userfile when Cost Center Validation is turned on – STRY0039182 (Configuration)
  • Encompass – Deploy – update Deploy 2.0 WSDL and set to use convert Company sys_id to name – STRY0033221 (Default)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Choice – Edit User – Hiding Fields not Hiding when Show is marked as No – STRY0039356

 

1.2.25 Release Notes (06/28/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Choice – Search Function on Approvals Page – STRY0037401 (Default)
  • Encompass – Deploy – update Deploy 2.0 WSDL and set to use convert Company sys_id to name – STRY0033221 (Default)
  • Encompass – Choice – add Menu links to existing permissions displayed with portal permission – STRY0023544 (Configuration)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Choice – Correct Rules Management – STRY0038016
  • Encompass – Choice – Feature Showing Name Instead of Label – STRY0038007
  • Encompass – Choice – Order History – Search function not returning results – STRY0035778
  • Encompass – Choice – Order Stuck in Encompass – STRY0033800
  • Encompass – Choice – Other Actions – Approval/Denied Date Not Accurate – STRY0037399
  • Encompass – Increasing of Database character limit constraint for cost centers – STRY0038109
  • Encompass – Shift Submit Buttons on page to make room for the InContact Chat Box – STRY0036904
  • Encompass – Site Field not passing through when Radio Button is hidden – STRY0036988

 

1.2.24 Release Notes (05/31/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Portal General – Create Ability to add a Pop-up alert after login – STRY0017677 (Configure)
  • Encompass – Portal General – Create Chat Code Identifier in Core Setup – STRY0035169 (Default)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – 500 Error – Null value in asset line of service – STRY0033266
  • Encompass – 500 Error – Null value in country causes error on review page – STRY0035270
  • Encompass – 500 Error – Session expired on login page – STRY0033074
  • Service Desk – Assist – Customer Information was not being sent to Service Now for Assist tickets – STRY0035419
  • Encompass – Choice- Replacement/Upgrade flow not showing for Super Admin when not Upgrade Eligible – STRY0035479
  • Encompass – Choice – Activate an Existing Corporate Device error when area code information was not entered – STRY0035813
  • Encompass – Choice – Cancellation Date – Time Discrepancy on order review page – STRY0033275
  • Encompass – Choice – Correct Order Placer option in approval email where email is sent to the Order Placer and not the end user. – STRY0036033
  • Encompass – Choice – Order Detail- Other Actions – Approval Status Correction – STRY0035408
  • Encompass – Choice – Shipping Address fields not populating on upgrade my device – STRY0035824
  • Encompass – Choice – Unable to create user when selecting manager in portal. User must be created, then assign manager to user. – STRY0035489
  • Encompass – Choice – Default Bypass Approvals checkbox to clear on page load for order review page – STRY0035405

 

1.2.23 Release Notes (05/05/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Ability to attach images/files to new tickets and ticket updates – STRY0030614 (Default)
  • Encompass – Add ability to use Enter function in ticket notes to create a new line – STRY0031550 (Default)
  • Encompass – Short Description Field Entry – STRY0031548 (Default)
  • Encompass – Update Formatting of how documents show in popups – STRY0030313 (Default)
  • Encompass – Send Nickname field to ServiceNow order Details – STRY0034530 (Default)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Correct Race Condition in shipping details – STRY0023440
  • Voxware – Post Dated Orders Not integrating with ServiceNow – STRY0031679

 

1.2.22 Release Notes (03/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Bold the “out of warranty” & “Upgrade Eligible” fields showing on Asset Detail Page – STRY0030919 – (Default)
  • Encompass – Cancellation Dates not displaying on Approval or Order pages – STRY0031209 – (Default)
  • Encompass – Pop up Boxes on order flow open will now wrap text if character length exceeds box width – STRY0031440 – (Default)
  • Encompass – User must scroll to accept Terms and Conditions when pressing enter if enabled – STRY0030359 – (Default)
  • Encompass – Contract Date information is now able to be hidden – STRY0026492 – (Configure)
  • Encompass – Upgrade dates and Eligibility is now able to be hidden – STRY0024721 – (Configure)
  • Voxware – Front End site speed up of Admin and Personal Dashboards – STRY0029903
  • Encompass – Price and Device headers not aligned on package popup – STRY0025290
  • Encompass – Reason for request header will now wrap text if character length exceed header width – STRY0030456
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Radio Buttons for Custom Fields are not forcing a selection even when marked as required – STRY0030987
  • Encompass – Managed Users – Admin Dashboard not displaying correct Device Counts – STRY0030640
  • Encompass – “Employee Info” Header Label not displaying – STRY0030243
  • Encompass – Features not showing under summary of charges – STRY0030853
  • Encompass – Travel Dates not displaying in Approval page or Order Info – STRY0031211
  • Encompass – Managed Users Page not displaying proper page counts – STRY0030453
  • Encompass – Order Stuck in pending approval when upgrade eligibility switches between not eligible to eligible. – STRY0030932
  • Encompass – Orphaned Asset and Invalid Cost Center pages now populating when orphaned assets exceeds 100 orphaned assets – STRY0030850

 

1.2.21 Release Notes (02/23/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – “Reassign this device to another user” User List does not show users email address when selecting a user. It’s now corrected so the end users email address is visible – STRY0026550 – (Default)
  • Encompass – Created the ability to add links that can be shown on both personal and administrator dashboards – STRY0026102 – (Configure)
  • Encompass – Allow end user to press the “Enter” button to accept the terms and conditions – STRY0024995 – (Default)
  • Encompass – Add Coral to the color selection – STRY0025630 – (Configure)
  • Voxware – Ability to decide custom Drop Down menu order. – STRY0024119 – (Configure)
  • Encompass – Block Certain Corporate Cards from being used to order – STRY0024087 – (Default)
  • Voxware – Add portal name to what gets sent to Authorize.net – STRY0025034 – (Default)
  • Voxware – “Suspend Line of Service” Ability to create customized pop up on order flow open – STRY0023273 – (Configure)
BUG FIXES

The following defects have been addressed in this release:

  • Voxware – Speed up back end responsiveness and asset queries – STRY0029903
  • Encompass – Package Information is not showing correctly in the site – STRY0028844
  • Encompass – Update how upgrade Eligibility is calculated in the site – STRY0028466
  • Encompass – Personal Dashboard – Asset appears with no information – STRY0026042
  • Encompass – Replace Sim Card Cost Center invalid error when submitting – STRY0025375
  • Encompass – Travel Plans (Upgrade International Service) Cost Center invalid error when submitting – STRY0025373
  • Encompass – “Swap Devices between Assets” Not properly swapping devices between users – STRY0025371
  • Encompass – “Port my Corporate number to Corporate Carrier and get a New Device” Formatted to show carrier lists in alphabetical order – STRY0025369
  • Encompass – Distinguish “Price” definitions on Order Confirmation screen – STRY0024723
  • Encompass – Ensure Terms and Conditions show regardless how the site is accessed (either direct login or accessing off a link in an email) – STRY0025588
  • Encompass – Correct how device statistics are display on the Admin Dashboard for all Admin Dashboard Views – STRY002562

 

1.2.20 Release Notes (01/26/2019)

NEW FEATURES/IMPROVEMENTS
  • Encompass – Ability to assign cost center to device – STRY0017479 (Configure)
  • Encompass – Summary of charges to only show accessories total – STRY0021421 (Configure)
  • Voxware – Add Column to cost centers to mark if active or inactive – STRY0023524 (Default)
  • Encompass – Admin Dashboard – Site Speed Up – STRY0024690 (Default)
  • Encompass – Area Code Info Address drop down to be hidden from asset creation order flows – STRY0022891 (Configure)
  • Encompass – Deploy 2.0 – STRY0017675 (Default)
  • Encompass – Order Flow Update – Update My Corporate Device Information to insert Cost Center into Asset – STRY0022907 (Default)
  • Encompass – Order Flow/Front End procurement customizations for Hardware and Software – STRY0022627 (Configure)
BUG FIXES

The following defects have been addressed in this release:

  • Encompass – Correct saml consume xml links from http to https – STRY0021642
  • Encompass – Cost Center validating against inactive cost center – STRY0023439
  • Encompass – Demo/beta No assets showing on the administrator dashboard – STRY0024610