Vox Mobile-GEMA Moves Up to Challenger Position in MQ


Vox Mobile-GEMA (the Global Enterprise Mobility Alliance), a complete enterprise mobility solution provider delivered as a strategic service, announced today that the company has moved up from a Niche Player to a Challenger in Gartner’s October  2016 Magic Quadrant for Managed Mobility Services (MMS), Worldwide. In this report, Vox Mobile-GEMA is specifically recognized for its completeness of vision and ability to execute.

Vox Mobile focuses on helping enterprises overcome the “M-gap,” a concept defined by the company as the many obstacles that interfere with an enterprise’s ability to innovate through mobility.  Through its complete enterprise mobility-as-a-service solution, Vox Mobile-GEMA helps companies realize breakthrough mobile innovation in their businesses by bridging the challenges that create a gap between vision and execution. The M-gap is created by multiple factors that force companies to spend more time, budget and resources on less strategic areas such as mobile infrastructure management and administration that could otherwise be invested in powerful mobility initiatives.

“We believe being named a Challenger in this year’s Magic Quadrant is a tremendous accomplishment and testament to our vision to provide complete enterprise mobility as a service. Further, we feel our ability to execute helps our clients overcome M-gap challenges and achieve true mobility innovation through exceptional customer and employee satisfaction levels,” said Kris Snyder, Vox Mobile CEO and member of the GEMA board.

Vox Mobile-GEMA, offers companies the advantage of global support with local expertise and actively manages more than five million devices on six continents. Vox Mobile-GEMA, received high praise in the report for its ability to manage and support large, global deployments with its strategy development, integrated cloud-based Enterprise Mobility Management (EMM) services, device provisioning and delivery, mobility expense optimization and end-user support.

“It is clear that companies must use mobility to be more competitive and innovative, but it’s not that simple. Lack of executive alignment, budget constraints, and the inability to support the sheer volume of devices and users, the variety and the velocity of change are some of the huge hurdles companies must overcome. Companies get mired in the management and administration of current mobility demands rather than focus on how to use it to transform the business. This is the M-gap Vox Mobile-GEMA helps solve. We give companies the expertise and resources they need to shift their focus towards strategic mobility,” said Snyder.

To learn more about the M-gap and Vox Mobile-GEMA’s complete enterprise mobility solution, download the complimentary white paper “Why Companies Fail at Mobile Initiatives.”

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant for Managed Mobility Services, Worldwide, 27 October 2016

About Vox Mobile
Around the world, companies have turned to Vox Mobile for comprehensive mobility management to drive application success and a great user experience.  Headquartered in Cleveland, Ohio and with offices and support centers around North America, Vox Mobile provides Complete Enterprise Mobility as a service and boasts the industry’s highest Net Promoter Score (NPS) and customer satisfaction levels.  As companies seek to drive mobility-based innovations, the costs and complexities of infrastructure management and the large requirements for administrative and user support become overwhelming. The diverse technologies and people-intensive processes required for managing mobility create the M-gap – where innovation potential gives way to the burdens of infrastructure management. As a founding member of the Global Enterprise Mobility Alliance (GEMA), Vox Mobile provides global support for multi-national corporations. Vox Mobile is proud to partner with a diverse set of technology providers from around the mobile and IoT ecosystem, including Apple (AAPL), AT&T (T), Blackberry (BBRY), Dimension Data (DDT), Google (GOOG), MobileIron (MOBL), Telus (TU), Verizon (VZ) and VMWare (VMW).

About GEMA

The Global Enterprise Mobility Alliance (GEMA International AG) is a Swiss based company providing managed mobility services. It is being led by its founders, who are representing GEMA in its regions like GEMA Europe or GEMA LATAM. Having licensees in all major countries, GEMA offers global mobility services through in-country experts with local language and local insight to ideally support the global mobile workforce, while guaranteeing centralized governance, auditing and reporting.  GEMA provides fully scalable, worldwide mobility solutions to global enterprises everywhere, keeping the mobile workforce reliably connected, serviced and up-to-date with 24/7 help desk support; tailored device deployments and break fix support. GEMA has the agility and speed to support changing business needs regardless of geographic location or the device of choice.