Global Enterprise Mobile Alliance (GEMA)
One Alliance. One Team. One Goal.
GEMA was formed to provide a mobile services offering for organization with multi-national operations – an offering with the scope and reliability that no single provider can fully ensure. By embracing a common support platform, knowledge base, and communications infrastructure, the GEMA partners have established a means of delivering on customer desires for a consistent service level agreement across borders, a single set of methodologies regardless of geography, and best-in-class services regardless of time-of-day.
GEMA offers many follow-the-sun services, including:
- 24/7 End-User Help Desk
- 24/7 Proactive Support for Mobile Platforms (BlackBerry, Good Technology, MobileIron)
- Multi-lingual Services
- Expense Management
- Procurement and Configuration Services
