Mobile Technology has penetrated the enterprise at a rapid rate, posing new challenges ranging from highly technical server architecture and security to end user support and lifecycle management on devices that are constantly changing. With the growing trend of organizations allowing Individual Liable devices to connect to corporate messaging infrastructures, we are faced with new challenges ranging from internal IT policy creation to industry regulatory compliance.

Vox Mobile is equipped and experienced in guiding organizations through best practices and implementing effective mobile solutions around the many technologies available to make your wireless environment an effective and strategic part of your organization.

BlackBerry Technical Support
Vox Mobile provides insight and direction to your decision to purchase BlackBerry Technical Support, T-support, and works with you to understand the numerous value added benefits that are offered today. Our interest in being your partner for T-support goes beyond simply selling a one- time contract. Many organizations can resell BlackBerry Technical Support, however Vox Mobile's consultative approach will establish a basis for deeper conversation ranging from Licensing, Architecture, BES 5.0 functionality, to IT Policy enablement.

Authorized BES Support Services (ABSS)
Since 2006, our Authorized BES Support Services (ABSS) provides comprehensive BlackBerry Technical Support and software maintenance services for the BlackBerry Enterprise Server (BES) through a flexible, annual subscription based program. This is an alternative to the Research in Motion delivered BlackBerry Technical Support and it is only available for organizations that do not have a current agreement with Research in Motion. Our relationship based approach, service level agreements and monthly reporting provide added value to our ABSS clients.

Managed BES
Authorized BES Remote Administration ("ABRA") removes the burden of learning and maintaining knowledge of complex BES architecture for internal IT staff in a cost effective manner by having our certified technicians proactively monitor your BlackBerry environment. This service provides 24x7 monitoring, service & maintenance pack application and full version migration. It truly is a managed BlackBerry Enterprise Server experience.

Mobile Platform Management
With the growing number of mobile device options we have seen an emergence in the number of management options for mobile devices. Some of the leading platforms include; BlackBerry, Good Technologies, Trust Digital, Mobile Iron, Sybase, Common Time, SOTI, etc. These mobile device management platforms are advancing at a rapid rate as it relates to functionality and capabilities. While serving hundreds of clients, Vox Mobile has built technical depth and industry breadth of experience in these platforms. We can assist in the decision cycle, proof of concept, implementation and ongoing management of these platforms.