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| Mobile Device Management |
| Regardless
of whether it is the telecom, IT, or finance departments who are burdened
with the management of mobile devices, the fact is, this is a highly evolving
situation from both a cost and support perspective. Vox Mobile’s holistic approach captures the strategic goals of your organization and then implements a proven process that creates visibility and predictability to your wireless environment while providing service level agreements to ensure consistent performance from our team of experts. We offer different services to help you address your specific needs or bundle them together to completely outsource the management of your mobility environment. Wireless Expense Management Most organizations overpay for wireless voice and data services by 10-30% due to a lack of oversight, bandwidth or domain expertise to properly monitor wireless expenses. The mission of our WEM program is to provide your organization with a reduction in the total cost of ownership, increased visibility to your mobile assets and management of our rate plan optimization with your wireless carriers. Procurement, Configuration and Device Deployment Together we can drive the adoption of your current mobile policy or work with you to develop one to ensure that your end users receive the right device, on time, loaded with the image, applications and IT policy to keep control of your mobile assets. Wireless Support Help Desk Our Support Center provides end-user technical support to allow your team to focus on their core responsibilities and leave the headaches to us. Our Blackberry and Windows Mobile certified technicians are available 24x7 to provide your users with a personalized 800 number answered with your company name to make our support feel like an extension of your organization. |
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